Shipping & Production Associate

Ricoh Americas Holdings•Lexington, KY

6d•Onsite

About The Position

Provides primary operational support with a strong focus on shipping, receiving, and logistics within a high‑volume printing and production environment. Key responsibilities include preparing, packing, labeling, shipping, and receiving printed materials, finished products, and supplies while ensuring accuracy, timeliness, and compliance with shipping requirements. Supports print and production operations by operating high‑volume duplicating and production equipment as needed, assisting with sorting, finishing, bindery support, quality control (QC), and final product checks prior to shipment. Coordinates outgoing shipments, tracks deliveries, manages courier and freight interactions, applies appropriate postage, and handles incoming and outgoing mail, packages, and faxes. Responsible for organizing, staging, and distributing materials throughout the site, maintaining shipping documentation, inventory accuracy, and a clean, safe work environment. May perform routine equipment maintenance or basic troubleshooting on production and finishing equipment. Additional duties include bindery support, QC and final inspections, file and document services, customer service functions, and reception coverage as needed. Due to the higher level of professionalism, communication, and customer interaction required—including occasional front‑desk or telephone coverage—employees performing this role are classified as Senior On‑Site Services Specialists. This position reports directly to the Site Manager.

Requirements

High level of accuracy and timeliness in preparing, packing, labeling, shipping, and receiving
Compliance with shipping requirements, postage standards, and carrier guidelines
Ability to operate high-volume duplicating and production equipment
Proficiency in sorting, finishing, bindery support, quality control (QC), and final product inspections
Skills in coordinating outgoing shipments, tracking deliveries, and managing courier/freight interactions
Experience with applying postage and handling mail, packages, and faxes
Ability to organize, stage, and distribute materials
Proficiency in maintaining accurate shipping documentation, inventory records, and logs
Commitment to maintaining a clean, organized, and safe work environment
Capability to provide bindery support, QC checks, and file/document services
Customer service skills, including front-desk and telephone coverage
Professional communication skills with internal teams, customers, and vendors

Nice To Haves

Routine equipment maintenance or basic troubleshooting on production and finishing equipment

Responsibilities

Provide primary operational support for shipping, receiving, and logistics in a high‑volume printing and production environment
Prepare, pack, label, ship, and receive printed materials, finished products, and supplies with a high level of accuracy and timeliness
Ensure compliance with shipping requirements, postage standards, and carrier guidelines
Operate high‑volume duplicating and production equipment as needed to support print operations
Assist with sorting, finishing, bindery support, quality control (QC), and final product inspections prior to shipment
Coordinate outgoing shipments, track deliveries, and manage interactions with couriers and freight carriers
Apply appropriate postage and handle incoming and outgoing mail, packages, and fax transmissions
Organize, stage, and distribute materials throughout the site to support production workflow
Maintain accurate shipping documentation, inventory records, and logs
Maintain a clean, organized, and safe work environment in accordance with workplace safety standards
Provide bindery support, QC checks, file and document services as required
Deliver customer service support, including occasional front‑desk and telephone coverage
Communicate professionally with internal teams, customers, and vendors
Perform additional duties as assigned to support overall site operations