Shipping Operator (2nd shift)
About The Position
The Shipping Operator is an hourly role responsible for coordinating and preparing customer shipments while meeting quality, productivity, cost, and safety requirements. The position schedules shipments and trucking, works with management, Quality, Production Control, and Sales to fulfill weekly customer commitments, and resolves shipment errors. The operator prepares shipment paperwork, including customs documentation, labels, waybills, export declarations, certifications, government forms, and bills of lading. Duties also include preparing and loading outgoing shipments, tracking shipments and proof of delivery, maintaining dock supplies and shipping-container inventory, monitoring forklift checks and truck traffic, and communicating operational issues and shift updates. The position is based in Mentor and is scheduled for the second shift, 1 p.m. to 9 p.m.; flexible hours, including weekends and off-hours, may be needed to support customer shipments.
Requirements
- At least one year of experience in a shipping and receiving environment.
- Qualified and certified to operate a forklift truck; training is provided.
- Computer and clerical abilities.
- Time-management skills.
- Ability to meet deadlines and be accountable for daily shipments.
- Ability to work flexible hours, including weekends and off-hours, to support customer shipments.
- Strong sense of urgency and ability to work independently.
- Ability to maintain positive relationships with vendors, suppliers, customers, contractors, and Operations.
- Excellent verbal, written, and documentation skills.
- Ability to understand and interpret SOPs, EPs, and detailed work instructions.
Nice To Haves
- High school diploma or equivalent; experience may be substituted.
Responsibilities
- Satisfy quality and productivity requirements in the most cost-effective manner.
- Schedule and coordinate customer shipments and trucking needs.
- Work with management and Quality to determine requirements for weekly shipment plans.
- Work with Production Control and Sales to meet weekly customer commitments for casting sales.
- Problem-solve shipment errors.
- Follow and enforce safety rules.
- Identify, implement, and track cost-reduction activities related to trucking.
- Coordinate shipping and trucking companies and prepare shipment paperwork, including customs documentation for customers.
- Prepare labels, waybills, export declarations, certifications, special attachments, government forms, and bills of lading.
- Affix shipping labels to packed cartons.
- Prepare outgoing shipments by weighing and verifying quantities, banding, preparing commercial documents, and loading shipments onto common-carrier trucks.
- Track shipments and provide proof of delivery to customers and vendors.
- Proactively communicate issues, shortages, or problems to the Operations Manager, indirect purchasing, and/or Customer Services Representatives.
- Track inventory of shipping containers and supplies.
- Determine shipment methods using knowledge of shipping procedures, routes, and rates.
- Invoice customer shipments as needed.
- Maintain inventory of dock supplies, including corrugated containers and miscellaneous supplies.
- Monitor daily forklift checks and report findings.
- Monitor truck traffic to align with business needs.
- Organize work for smooth operations and ensure required documentation is maintained.
- Provide shift-to-shift communication to keep team members working toward the same goals.
- Maintain a positive work atmosphere and meet efficiency standards established by supervision.
- Perform additional responsibilities as required or assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
