Shipping Operations Representative

U-Haul • Phoenix, AZ

7d • Onsite

About The Position

U-Box, part of U-Haul's dynamic Shipping division, is looking for dedicated, growth-oriented individuals to join us as a Shipping Operations Representative. This role oversees the full process of tracking and tracing customer shipments handled by our transportation partners. Responsibilities include coordinating with field personnel and transportation companies to ensure the efficient transportation of U-Boxes. Join our rapidly expanding team for a stimulating, fast-paced, and fulfilling role offering competitive compensation and comprehensive benefits.

Requirements

• Confident and independent in decision making.
• Ability to multi-task and adapt quickly.
• Basic computer skills, including Microsoft Word & Excel & Typing.
• Must be detail oriented and organized.
• Strong analytical and reasoning skills.
• Must be able to work in a fast-paced environment.
• Must be dedicated, dependable and reliable.

Nice To Haves

• 1+ years in customer service
• 1+ years in an office setting

Responsibilities

• Learning the U-Box supply chain logistical model.
• Interacting with U-Haul field personnel via phone and email.
• Interacting with transportation companies via phone and email.
• Requesting and scheduling pickup and delivery appointments for our transportation companies.
• Managing each assigned carrier account’s shipments from pickup to delivery.
• Updating systems used by U-Haul locations and our transportation partners.

Benefits

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed