Shipping Manager

kreate•Georgetown, TX

1d•$85,000 - $90,000•Onsite

About The Position

The Shipping Manager is responsible for leading all outbound logistics operations, ensuring the accurate, timely, and cost-effective shipment of finished goods to customers. This role oversees shipping teams, manages carrier relationships, and drives performance against service and efficiency KPIs. The Shipping Manager partners cross-functionally with warehouse leadership, transportation, customer service, and corporate teams to deliver best-in-class outbound execution.

Requirements

5+ years of warehouse or distribution experience
3+ years of leadership experience in shipping or logistics operations
Experience managing carrier relationships and transportation processes
Strong knowledge of WMS/ERP systems (IQMS preferred)
Proven ability to lead teams in a fast-paced environment
High school diploma or GED required

Nice To Haves

Forklift certification and knowledge of OSHA safety standards a plus
Experience in high-volume distribution or manufacturing environments
Lean, Six Sigma, or continuous improvement experience
Strong financial and cost management understanding

Responsibilities

Direct all outbound activities including picking, staging, loading, and shipment execution
Ensure on-time and accurate shipment of all customer orders in alignment with OTIF/LOTIF targets
Manage daily shipping schedules, dock utilization, and labor planning
Drive throughput while maintaining accuracy and safety standards
Manage relationships with carriers (LTL, FTL, parcel, intermodal)
Oversee dock scheduling, carrier performance reporting, and freight flow optimization working directly with receiving manager to strategize warehouse space utilization
Resolve escalations related to delays, damages, or service failures including conducting RCAs
Monitor and track load-times performance metrics
Lead, coach, and develop shipping leads, and material handlers, including documented performance reviews
Establish clear performance expectations and accountability measures, drive employee engagement, safety culture, and continuous improvement
Support workforce planning and staffing for peak and off-peak periods to include employee vacations and shift coverage
Ensure all outbound transactions are accurately processed in IQMS/WMS
Partner with Inventory Control to resolve discrepancies and reduce shipping errors
Maintain accurate shipping documentation (BOLs, packing lists, labels)
Support audit readiness and compliance requirements
Monitor and drive key KPIs, including: OTIF / LOTIF, Shipping accuracy, Dock-to-load time, Carrier turnaround time
Identify and implement process improvements to increase efficiency and reduce cost
Lead root cause analysis (RCA) and corrective actions for shipping errors
Ensure adherence to all safety policies and regulatory requirements
Promote safe loading practices and equipment operation
Maintain a clean, organized, and compliant shipping environment