Shipping & Logistics Manager

American SpiralWeld Pipe Company•Crosby, TX

About The Position

The Logistics and Shipping Manager is responsible for proactively managing the yard, shipping, and logistical movement of product to the customer to ensure on-time delivery, sustainability, and customer satisfaction. Supervises the activities of employees responsible for storing product, preparing product for shipment, coordinating shipments according to ship dates, and shipping product on-time including the loading of trucks in a safe manner. Confirms proper resources are in place to handle fluctuations in shipping demand. Coordinates with Customer Service Project Specialist, Production Planning, Plant Management and ASWP Customer to ensure on-time delivery and customer satisfaction, sets up, maintains, and repairs systems, apparatus, and components of industrial machinery and equipment associated with the production and fabrication of pipe and pipe components by performing the following duties. Create and maintain work procedures, work schedules, and shipping schedules in accordance with JDE scheduled pick dates. Monitor customer shipping schedule, confer with Plant Management, Production Planning, Traffic, Customer Service, and Customer to establish shipping schedules. Monitor operations to proactively address work orders that are in danger of being late and communicate to all stakeholders. Create and maintain Shipping Diagrams and Best Practices to ensure loads are safe. Manage rail activities, inbound and out; ensures zero detention for cars and safe handling of cars. Issue written and oral instructions; assign duties in conformance to policies, procedures, and work orders. Liaise and negotiate with internal and external customers to include, but not limited to: Managers, Team Leaders, Operations, Trucking/Traffic, Production Planning, and Customer Service personnel. Track and report quality, quantity, stock levels, delivery times, transportation costs, and efficiencies. Monitor and report costs, productivity, downtime, and accuracy through daily reporting. Maintain metrics and analyze data to assess performance; strategize and implement improvement measures. Maintain cooperation among employees and resolves personnel issues; involves Human Resources as appropriate. Confer with other Production Planning, Managers, and Team Leaders to ensure coordination of Shipping and Logistical activities. Identify employees' skills; develop employees through coaching and counseling on a regular basis. Conduct performance reviews and provide continuous feedback (positive and challenges). Completes Accident/Incident investigations as required. Participates in light travel activities (i.e., training, job site visits, etc.). Reads and understands project specifications; applies fundamental principles of project management. Performs other duties as assigned by management.

Requirements

Must be physically able to perform the essential functions of the job, with or without reasonable accommodations.
Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Must be able to effectively present information and respond to questions from groups of managers, employees, government, and industry representatives.
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be able to compute ratio and percent and to interpret bar graphs.
Must be able to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.
Must be able to apply concepts of basic algebra and geometry.
Must be able to define problems, collect data, establish facts, and draw valid conclusions.
Must be able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have knowledge of MS Word; especially be able to navigate Excel spreadsheets and Power Point as well as substantial use of JD Edwards ERP business system.
Must be able interact with employees at all levels, including effectively communicating expectations, conflict resolution, and influencing change.
Must be able communicate effectively with customers regarding their shipments and handle difficult situations in a business like and customer centric manner.
Must be able work independently and handle multiple functions and projects concurrently and to lead and manage a staff.
Must be able respond to customer issues after normal business hours.

Nice To Haves

Lean Six Sigma Green Belt preferred, or two to four years demonstrated experience using formal problem-solving techniques.

Responsibilities

Proactively managing the yard, shipping, and logistical movement of product to the customer to ensure on-time delivery, sustainability, and customer satisfaction.
Supervises the activities of employees responsible for storing product, preparing product for shipment, coordinating shipments according to ship dates, and shipping product on-time including the loading of trucks in a safe manner.
Confirms proper resources are in place to handle fluctuations in shipping demand.
Coordinates with Customer Service Project Specialist, Production Planning, Plant Management and ASWP Customer to ensure on-time delivery and customer satisfaction
Create and maintain work procedures, work schedules, and shipping schedules in accordance with JDE scheduled pick dates.
Monitor customer shipping schedule, confer with Plant Management, Production Planning, Traffic, Customer Service, and Customer to establish shipping schedules.
Monitor operations to proactively address work orders that are in danger of being late and communicate to all stakeholders.
Create and maintain Shipping Diagrams and Best Practices to ensure loads are safe.
Manage rail activities, inbound and out; ensures zero detention for cars and safe handling of cars.
Issue written and oral instructions; assign duties in conformance to policies, procedures, and work orders.
Liaise and negotiate with internal and external customers to include, but not limited to: Managers, Team Leaders, Operations, Trucking/Traffic, Production Planning, and Customer Service personnel.
Track and report quality, quantity, stock levels, delivery times, transportation costs, and efficiencies.
Monitor and report costs, productivity, downtime, and accuracy through daily reporting.
Maintain metrics and analyze data to assess performance; strategize and implement improvement measures.
Maintain cooperation among employees and resolves personnel issues; involves Human Resources as appropriate.
Confer with other Production Planning, Managers, and Team Leaders to ensure coordination of Shipping and Logistical activities.
Identify employees' skills; develop employees through coaching and counseling on a regular basis.
Conduct performance reviews and provide continuous feedback (positive and challenges).
Completes Accident/Incident investigations as required.
Participates in light travel activities (i.e., training, job site visits, etc.).
Reads and understands project specifications; applies fundamental principles of project management.
Performs other duties as assigned by management.