Shipping Lead
About The Position
Four Hands is looking for a Shipping Lead to help coordinate daily shipping operations, support and develop team members, and ensure customer orders are picked, packed, and shipped accurately, safely, and efficiently. This role involves supporting the Assistant Manager and Manager by coordinating daily shipping activities, promoting safe and efficient operations, and assisting in supervising, training, and coaching Shipping Associates. The Shipping Lead will coordinate outbound shipping activities, verify shipments against documentation, process inventory transactions, and resolve shipping discrepancies. They will also ensure adherence to Standard Operating Procedures (SOPs), product handling standards, and safety requirements, while assigning and monitoring daily work activities and supporting special projects. Collaboration with Transportation, Inventory Control, Quality, and Warehouse Operations teams is key, as is maintaining a clean, organized, and safe facility. The role also includes securing the facility at the end of the day and other duties as assigned, upholding the Core Values of Four Hands.
Requirements
- 4+ years of warehouse, distribution, shipping, or lead experience
- High school diploma or GED required
- Experience with shipping operations, inventory control processes, and warehouse management systems
- Strong communication, problem-solving, organizational, and leadership skills
- Basic computer skills, including Microsoft Excel, Outlook, and warehouse systems
- Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
- Comfortable with continuous walking, standing, stooping, bending, pushing, and reaching for up to 8 hours per day in a warehouse environment
- Willingness to work overtime as needed
- Steel-toed boots or shoes are required during work hours
Responsibilities
- Support the Assistant Manager and Manager by coordinating daily shipping activities and promoting safe, efficient operations
- Assist in supervising, training, and coaching Shipping Associates assigned to your shift
- Coordinate outbound shipping activities, ensuring customer orders are picked, packed, staged, and loaded accurately and on schedule
- Verify shipments against sales orders, packing lists, bills of lading, and other shipping documentation
- Process inventory transactions and ensure accurate shipment confirmations within the Warehouse Management System (WMS)
- Assist in resolving shipping discrepancies, shortages, damages, and order exceptions
- Ensure all Standard Operating Procedures (SOPs), product handling standards, and safety requirements are followed
- Assign and monitor daily work activities and support the completion of special projects
- Coordinate with Transportation to ensure outbound loads are prepared and dispatched on time
- Conduct daily stand-up meetings to review safety, performance, and workload priorities
- Support warehouse productivity, quality, shipping accuracy, and on-time delivery goals
- Collaborate with Inventory Control, Quality, Transportation, and Warehouse Operations teams as needed
- Ensure the facility remains clean, organized, and compliant with all safety programs
- Correct unsafe conditions and immediately escalate uncorrectable issues to warehouse leadership
- Assist in securing the facility at the end of each day
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
