Orion Shipping Lead

Watts WaterSt Pauls, NC
Onsite

About The Position

The Shipping Lead Person is responsible for overseeing daily shipping operations, ensuring timely and accurate shipment of goods, and maintaining compliance with safety and quality standards. This role requires hands-on leadership, including operating material handling equipment, performing ERP transactions, providing direction and training to other team members, and occasionally stepping in for the Shipping Supervisor. It is the responsibility of the Lead Person to consistently display behaviors aligned with Watts’ Code of Conduct, Mission, Vision, and Values. This position reports to the Shipping Supervisor. This role is onsite and is based in St. Pauls, NC. The successful candidate will be a proactive leader with strong operational and computer skills, capable of managing shipping processes, supporting team development, and driving the overall success of the Orion Shipping Department reporting to a Value Stream Leader. This role is onsite and is based in S t. Paul's, NC.

Requirements

  • High school diploma or equivalent.
  • 2+ years of experience in receiving, warehouse operations, or inventory control.
  • Proven ability to operate forklifts and other material handling equipment.
  • Proficiency in ERP systems (e.g., QAD, SAP, Oracle, etc.) for inventory and receiving transactions.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of safety regulations and procedures in a warehouse setting.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Understanding and adherence to applicable laws, codes, policies, regulations and safety practices and procedures.
  • Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Nice To Haves

  • Supervisory or lead experience in receiving or warehouse operations.
  • Familiarity with lean manufacturing and continuous improvement practices.

Responsibilities

  • Monitor and maintain a clean, organized, and safe work environment.
  • Lead and coordinate daily shipping activities to meet production and delivery schedules
  • Operate forklifts and other material handling equipment safely and efficiently.
  • Perform accurate inventory, invoicing, and other shipping transactions and reports in the ERP system.
  • Conduct and lead daily Gemba walks and meetings to promote continuous improvement and team engagement.
  • Ensure that all shipping documentation is completed accurately and in a timely manner.
  • Train and mentor shipping team members on procedures, safety, and best practices.
  • Communicate effectively with internal departments and external carriers.
  • Address and resolve shipping errors (e.g., missing items, incorrect addresses).
  • Communicate with customer service or sales team as needed.
  • Schedule pickup and delivery with carriers (FedEx, UPS, etc.).
  • Review and prioritize shipping orders to improve on-time delivery (OTIF).
  • Track daily shipments and resolve delays or issues to meet daily goals.
  • Fill in for the Shipping Supervisor as needed, including decision-making and team oversight.

Benefits

  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
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