Shipping Coordinator

DecisionPoint Technologies, Inc. • Greensboro, NC

7d • Onsite

About The Position

The Shipping Coordinator oversees and executes the end-to-end shipping and logistics process for outbound and select inbound operations. This role serves as the primary point of coordination for shipment planning, carrier scheduling, documentation accuracy, and process compliance. The Shipping Coordinator ensures timely, cost-effective, and accurate delivery of all products while driving consistency, training, and continuous improvement across shipping operations.

Requirements

• Strong knowledge of shipping, logistics coordination, and warehouse operation
• Experience managing outbound shipment processes, including carrier coordination and documentation
• Working knowledge of domestic and international shipping regulations
• Ability to prioritize and manage multiple shipments and deadlines simultaneously
• Strong problem-solving skills with the ability to resolve shipping and logistics issues independently
• Experience with ERP/WMS systems (e.g., NetSuite, IntelliTrack, or similar platforms)
• Effective communication and coordination skills across cross-functional teams
• Ability to train others and reinforce standardized processes

Nice To Haves

• Experience in a high-volume or multi-site logistics environment
• Exposure to project-based shipping or deployment logistics
• Familiarity with freight optimization and cost control strategies

Responsibilities

• Coordinate and manage all outbound shipments, including order prioritization, carrier selection, scheduling, and documentation
• Serve as the central point of contact for shipping-related communication across Operations, Service, Sales, Customer Service, and external carriers. Ensure all shipments (orders, RMAs, transfers, and project-related materials) are processed accurately and meet required deadlines. Monitor shipment status, proactively resolve delays or discrepancies, and provide regular updates to internal stakeholders
• Review and validate shipping documentation, including bills of lading, packing lists, and international shipping paperwork
• Maintain compliance with domestic and international shipping regulations, including customs and hazardous materials requirements when applicable
• Identify and implement process improvements to increase efficiency, reduce errors, and control shipping costs
• Support and coordinate inbound shipments as needed, including receiving, verification, and system updates
• Maintain accurate shipping and inventory records in systems such as NetSuite, IntelliTrack, and related ERP/WMS platforms
• Lead shipping-related training efforts, including onboarding new team members and reinforcing SOP adherence across the team
• Partner with Warehouse Manager to establish and enforce shipping SOPs, quality standards, and safety protocols
• Assist in inventory management activities, including cycle counts, audits, and reconciliation of discrepancies
• Coordinate ordering and management of shipping supplies, materials, and packaging standards
• Provide support for large-scale or multi-site deployment projects, ensuring logistics alignment and execution

Benefits

• Eligible employees may participate in a comprehensive benefits program that includes medical, dental, and vision coverage, 401(k) with company match, paid time off, company-paid holidays, and short- and long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees