Shipping Coordinator

Gasser Chair Company • Youngstown, OH

1d

About The Position

The Shipping Coordinator at Gasser Chair ensures the efficient and timely shipment and delivery of orders, playing a crucial role in the supply chain process. This position is responsible for managing daily shipping operations, coordinating with carriers, processing orders, maintaining accurate documentation, ensuring compliance with shipping regulations, resolving issues, and providing exceptional customer service. The Shipping Coordinator also contributes to continuous improvement initiatives to enhance shipping processes and overall operational efficiency.

Requirements

• High school diploma or equivalent.
• Proven experience as a Shipping Coordinator or similar role.
• Proficiency in shipping software, ERP systems, and Microsoft Office Suite.
• Knowledge of domestic and international shipping regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Problem-solving ability and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Plan and coordinate daily shipping activities to ensure timely delivery of orders.
• Oversee the packing and labeling of shipments to ensure accuracy and compliance with company standards.
• Schedule and coordinate with various carriers to secure the best rates and services.
• Maintain relationships with carriers and negotiate terms when necessary.
• Process and track shipping orders using shipping software and ERP systems.
• Verify shipment details and ensure accurate fulfillment of customer orders.
• Prepare and maintain shipping documents, including bills of lading, packing lists, and invoices.
• Ensure compliance with domestic and international shipping regulations and company policies.
• Identify and resolve shipping and delivery issues promptly.
• Communicate with customers and internal teams to address and resolve any discrepancies or delays.
• Provide excellent customer service by addressing inquiries and concerns related to shipping and delivery.
• Keep customers informed about the status of their shipments.
• Participate in continuous improvement initiatives to streamline shipping processes.
• Suggest and implement process improvements to enhance efficiency and reduce costs.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Short-term disability
• Long-term disability
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED