Shipping Coordinator

Drake-Williams SteelOmaha, NE
5d

About The Position

Primary Purpose of this Position: Coordinate the loading and delivery of materials per commitments to customers in a cost-effective manner. Keep customers informed of upcoming deliveries and delays. Handle customer inquiries and complaints. Essential Job Functions: Coordinate and schedule delivery personnel and equipment to ensure safe, cost effective and timely delivery of materials.When necessary, contract with outside carriers to provide cost effective and timely delivery of materials. Handle all customer inquiries and complaints regarding deliveries. Coordinate and schedule vendor shipments of major buyouts and drop-shipped materials to customers. Ensure proper vehicle and equipment licensing, safety and maintenance to meet all company and government requirements and regulations. Maintain all records, reports and files relating to vehicles and transportation equipment to ensure compliance with company, insurance and governmental requirements. Make specific recommendations on changes in methods and transportation equipment that will improve customer service and reduce costs. Qualifications Knowledge, Skills and Abilities: Excellent knowledge of transporting methods and transportation equipment scheduling. Superior customer service, communications, planning and negotiation skills. Resourceful, decisive and accountable. Excellent ability to handle multiple tasks and prioritize.Works with a sense of urgency. Good computer skills including the use of production and shipping, spreadsheet, word processing and email software. Physical Demands: OCCASIONALLY over the course of the 8 to 12 hour work shift. OCCASIONALLY over the course of the 8 to 12 hour work shift. The distances walked will range from a distance of a few feet to several hundred feet. FREQUENTLY to CONTINOUSLY over the course of the 8 to 12 hour work shift. weights up to 30 pounds OCCASIONALLY from floor to head level, which includes the various prints, books, binders, and papers utilized to perform the usual work duties. weights up to 50 pounds RARELY to OCCASIONALLY from floor to chest level, which may include boxes of papers, books, etc. weights noted above distances ranging from a few feet to several hundred feet. 50 pounds would be carried 50 feet. Lifting devices are available. OCCASIONALLY onto steps or ladders. Stoop or crouch OCCASIONALLY while performing the regular job duties. Tasks would include looking in filing cabinets, removing supplies, and restocking paper in the copier. The position will be held continuously for a few seconds to a few minutes, depending upon task. OCCASIONALLY in the commission of job duties, depending upon the task. OCCASIONALLY up to 10 feet to plug in equipment, retrieve dropped materials, etc. Reach forward OCCASIONALLY to FREQUENTLY to perform job duties or to retrieve tools. The employee will OCCASIONALLY to FREQUENTLY be required to reach to full forward extension. Reach overhead OCCASIONALLY to retrieve books, supplies, etc. Push and pull drawers open OCCASIONALLY to FREQUENTLY to retrieve tools or supplies. Gross finger dexterity skills required operating the mouse utilized in the course of standard job duties. Fine finger dexterity is not required. Non-Material Handling Demands Employee is expected to work 40 hours a week.However, hours including overtime and weekends may be required based on Drake-Williams Steel’s needs. sufficiently to be aware of safety issues. Visual ability to read and interpret material to satisfactorily do job. Exposure to heat, cold, wet and humid conditions OCCASIONALLY. Exposure to fumes, odors and dusts OCCASIONALLY. Exposure to solvents, greases, oils, and coolants OCCASIONALLY. all required Personal Protective Equipment. PPE includes steel-toe safety shoes, hearing protection, safety glasses, gloves, and hard hats. Tools Utilized : Pencil, Square, Tape Measure, Markers, and other miscellaneous office supplies. Machines Utilized: Computer equipment, Copiers, and Phones. Experience and Education Required: High school degree or equivalent. Minimum of three years experience in shipping and receiving. Please visit our Employee Benefits page for more information!

Requirements

  • Excellent knowledge of transporting methods and transportation equipment scheduling.
  • Superior customer service, communications, planning and negotiation skills.
  • Resourceful, decisive and accountable.
  • Excellent ability to handle multiple tasks and prioritize.
  • Works with a sense of urgency.
  • Good computer skills including the use of production and shipping, spreadsheet, word processing and email software.
  • High school degree or equivalent.
  • Minimum of three years experience in shipping and receiving.

Responsibilities

  • Coordinate and schedule delivery personnel and equipment to ensure safe, cost effective and timely delivery of materials.
  • When necessary, contract with outside carriers to provide cost effective and timely delivery of materials.
  • Handle all customer inquiries and complaints regarding deliveries.
  • Coordinate and schedule vendor shipments of major buyouts and drop-shipped materials to customers.
  • Ensure proper vehicle and equipment licensing, safety and maintenance to meet all company and government requirements and regulations.
  • Maintain all records, reports and files relating to vehicles and transportation equipment to ensure compliance with company, insurance and governmental requirements.
  • Make specific recommendations on changes in methods and transportation equipment that will improve customer service and reduce costs.

Benefits

  • Please visit our Employee Benefits page for more information!
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