Shipping Coordinator

Hood Container Corporation•Walker, MI

20h

About The Position

This role assists the Logistics Manager with the daily management of the product shipment cycle, from carrier scheduling through loading and shipment. The Shipping Coordinator will be responsible for tactical duties including maintaining good carrier relationships, ensuring prompt loading, accurate paperwork and billing, and developing cost-effective shipping options. This position also involves front-line management of Shipping and Logistics hourly personnel, organization and maintenance of the finished goods warehouse, and ensuring a high degree of inventory accuracy through frequent cycle counts. Additional responsibilities include minimizing handling damage, efficient loading and tracking of load times, leadership of the shipping team, fostering an accident-free work environment, and increasing operator capability through training. The role also focuses on the most efficient assignment of resources to achieve a high level of customer satisfaction. The Shipping Coordinator will assist the Logistics Manager, Customer Service Representative, and Planner, acting as a customer interface, performing order entry, maintaining Paper Machine block scheduling, and following up on quality complaints with improvement plans.

Requirements

Mastery of the basic elements of warehouse operations
Mastery of the manufacturing execution system
Knowledge of customers and customer requirements
Knowledge of shipping documentation requirements and the billing process
Experience with managing carriers
Experience with machine scheduling and production planning
Demonstrate teamwork skills
High school diploma or equivalent required
Oral and written communication skills
Presentation skills
Strong analytical and negotiation skills
Ability to take initiative
Supervisory/leadership and strategic planning skills
Customer focused
Attention to detail

Nice To Haves

Bachelor’s degree in Supply Chain, Operations, Logistics, Business Administration or related field preferred
2 – 4 years of logistics/traffic experience preferred

Responsibilities

Assists Logistics Manager with daily management of the product shipment cycle from carrier scheduling through loading and shipment.
Maintain a good reputation and relationship with carriers.
Ensure prompt loading.
Ensure accurate paperwork and billing.
Develop the most cost effective shipping options.
Front line management of Shipping and Logistics hourly personnel.
Organization and maintenance of the finished goods warehouse.
Maintain a high degree of inventory accuracy to include frequent cycle counts.
Minimize handling damage and follow-up on any issues.
Ensure efficient loading capability and tracking of load times.
Leadership of the shipping team.
Foster an accident-free work environment.
Increase levels of operator capability through training.
Ensure most efficient assignment of resources.
Achieve a high level of customer satisfaction.
Assist Logistics Manager/Customer Service Representative/Planner.
Customer interface.
Order entry.
Paper Machine block scheduling maintenance.
Quality Complaints follow-up with improvement plans.