Shipping Clerk

Cornerstone Building Brands•Houston, TX

11h•Onsite

About The Position

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com

Requirements

Computer literate; proficiency in using the MS Office Suite including Word, Excel and Outlook
Strong administrative, organizational, time management and prioritizing skills.
Able to handle a fast paced, demanding environment and to act with urgency when necessary.
Customer-focused attitude with a high level of professionalism and discretion.
Dedicated team player that can work effectively with their own team as well as other departments to achieve goals.
Attention to detail and ability to follow up on customer orders.
Excellent communication, interpersonal skills, and ethics.
Must be at least 18 years of age to apply.

Responsibilities

Prepare daily order schedule and distribute to warehouse staff.
Collaborate with warehouse to address shipping errors and discrepancies.
Address delivery-related issues such as late shipments, shortages and damaged products.
Prepare all required paperwork for freight claims due to damages and arrange for credit, or reshipment.
Process transactions including payments and credits.
Service customers directly by telephone, email, mail over the counter and in the showroom.
Respond to customers and sales representatives on inquiries pertaining to product, shipping, warranty, etc.
Support outside sales team by adopting internal processes to ensure customer satisfaction.
Product knowledge to assist dealers/customers with parts or install inquiries.
Complete other tasks, as requested by Plant Manager.