Shipping Clerk 11am - 7pm

PAULO PRODUCTS COMPANY•Nashville, TN

1d•Onsite

About The Position

The Shipping Clerk is responsible for overseeing incoming and outgoing shipping activities, receiving and assigning processes for all incoming parts with precise accuracy, and providing clerical support in the shipping of customer orders. This role also involves assisting with customer service and completing all tasks according to applicable procedures.

Requirements

Requires a high school diploma, GED, or equivalent experience
Must be able to pass a preemployment physical and drug screen, including THC
3+ months of experience of similar or related experience
Must have basic understanding of computer systems and be familiar with the operations of basic programs (Excel, Word, Outlook, and the Internet)
Must be able to obtain a forklift certification

Responsibilities

Be proficient in all modules of PICS
Check all incoming bills of lading to verify container count against packing slips
Check freight charges for any incoming collect freight and generate appropriate freight form
Verify all information on the packing slips, such as net weight, container type, number of containers, part number, P.O. number, material type, etc. and then enter into PICS before generating shop order
Prepare weight sticker for all incoming parts, and identify customer containers with “N” number sticker for temporary identification until PICS tote tag is generated
Make sure all specifications are verified before being placed on shop order, either by referencing on-hand information or by communicating with the customer
Document incoming non-conforming product from customer and follow through with Quality department until a shop order is created
Generate a tote tag for every order
Prepare an accurate shop order for each part received
Communicate to Plant Manager and Process Administrator if customer process requirements change in a significant manner
Communicate to Plant Manger and Process Administrator if customer print has a different ECL than shown in the PICS database
Load and unload trucks, cars, and vans ensuring compliance with shipping specification
Respond to customer inquiries in a courteous and friendly manner regarding order status, incomplete orders, prints, specifications, availability of parts, truck schedule for delivery of parts, etc.
Prepare orders for shipment by UPS, common carrier, Federal Express, etc. ensuring that orders include complete packing slips, bills of lading, delivery tickets, freight forms, completed log book, and verify the weight and count before shipping
Call COD customers with price prior to customers arriving to pick up
Review shop order for completeness before shipping material
Designate and notify Paulo and outside carriers of ready shipments
Access information from PICS to prepare delivery tickets or check on parts in-house
Keep shipping and receiving area organized
Provide customer service support when needed
Create duplicate shop orders when one is lost or destroyed
Assist shipping clerk in packaging and logging UPS shipments
Assist front office support when needed, such as answering telephones