Shipping Clerk/Customer Service Rep

FARO Services•Dallas, TX
•Onsite

About The Position

FARO Services, Inc. is seeking a Shipping and Receiving Clerk for its Dallas, Texas operation. The company, founded in 1988 in Columbus, Ohio, has grown into a diversified logistics organization with operations across the United States. This role involves checking in drivers, verifying shipping documents, managing freight identification and labeling, producing ASN files, handling customer and carrier communications, and maintaining daily reports.

Requirements

  • Proficient in MS Excel and Word.
  • Strong attention to detail.
  • Quick problem solver.
  • Regular and satisfactory attendance and punctuality are a must.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Checks in drivers and looks up shipments provided by drivers, directing them to appropriate dock doors for unloading.
  • Verifies BOL(s) and manifest paperwork for inbounds to identify discrepancies (overages, shortages, damages).
  • Ensures proper identification and labeling of freight upon receipt.
  • Produces ASN files for inbound and outbound shipments.
  • Answers incoming calls from drivers and provides directions to the facility.
  • Manages emails between customers and carriers.
  • Maintains a daily on-hand report.
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