Customer Service Rep
THE WADE COMPANIES•Columbus, GA
•Onsite
About The Position
Handle calls, emails and texts from customers and prospective customers about services provided by Wade Cleaners. Job will involve communicating with both customers over phone and in person and internally to resolve issues. Cash Handling and processing Invoices / payments.
Requirements
- Capacity for high call volume
- Patience with tough requests
- Friendly disposition
- Inclination toward problem-solving
- Understand company structure
- Ability to explain technical terms
Responsibilities
- Resolve issues where appropriate
- Report issues within the company
- Maintain contact for long-term fixes
- Bring attention to past due accounts
- Receive customer communications
- Determine customer needs
- Accurately record customer issues
- Verify account information
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
