Shipping and Receiving Supervisor

Ipsen International•Souderton, PA

1d•Onsite

About The Position

The Shipping and Receiving Supervisor oversees all daily inbound and outbound warehouse operations specific to aftermarket parts business. This is a hands-on, active leadership role requiring a balance between physical floor execution, team management, and logistics compliance. The ideal candidate will manage a small team of warehouse associates, operate material handling equipment safely, and optimize dock workflows to ensure the highest standards of safety, quality, and delivery.

Requirements

High School Diploma or GED equivalent required.
2+ years of proven shipping and receiving experience, with 1+ years in a lead or supervisory role in a manufacturing or industrial environment.
Valid OSHA forklift certification required and maintained.
Proficiency with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) software, and carrier/shipping platforms required.
Ability to lift up to 50 lbs. regularly and work standing up in a variable-temperature warehouse environment.
Strong communication skills; verbal, written as well as listening skills.
Able to successfully communicate to various levels within the organization.
Possess strong IT skills (such as MS Office, ERP, Export Document Software, etc.)
Possess a high level of professionalism when interacting with employees, management, or outside individuals.
The successful candidate can manage numerous complex priorities simultaneously, with a “hands on” approach and style.
Ability to work in a fast-paced environment and successfully juggle competing priorities.
Possess a high level of attention to detail & accuracy, particularly with detailed shipping protocols.
Possess strong influencing, problem solving and creative thinking skills.
Possess strong integrity and ethical standards.

Nice To Haves

Associates degree or other advanced education strongly preferred.
advanced warehouse certification preferred (such as Lean and/or Six Sigma).
Syteline experience preferred.

Responsibilities

Organizes, supervises, and directs the work of Parts stockroom, receiving and shipping personnel.
Develops, prepares and improves processes, procedures, and instructions regarding stockroom, receiving and shipping systems and procedures.
Oversee the process for identifying and communicating parts and material status, including shortages, and resolves material issues to minimize downtime and operational delays.
Drives continuous improvement. Looks for and implements productivity improvements and material cost reductions.
Monitors department performance, including KPIs such as productivity, accuracy, inventory levels, order fulfillment, and on-time shipping, and develops action plans to improve efficiency and overall results.
Develop cycle count plans and oversee inventory cycle count activities.
Responsible for adhering to all ISO9001 procedures, work instructions and documentation.
Assist in interviewing and training employees; planning, assigning, and directing daily work; appraising performance including taking timely disciplinary actions; addressing complaints and resolving problems.
Collaborates and coordinates with other Ipsen USA facilities regarding but not limited to purchase orders, receipts, inventory transfers, shipments, transportation, inventory levels and transaction issues.
Assign tasks to warehouse team members to meet daily shipping goals and receiving deadlines.
Train staff on warehouse safety protocols, standard operating procedures, and scanning systems.
Resolve inventory discrepancies, carrier disputes, and scheduling conflicts on the dock.
Adjust daily staffing schedules and dock hours to handle sudden spikes in inbound ordering or shipping rushes.
Safely operate sit-down forklifts, stand-up reach trucks, and electric pallet jacks to load or unload freight.
Ensures incoming shipments are properly inspected, verified, and accurately recorded in the ERP system.
Prepare freight manifests, schedule carrier pickups (UPS, FedEx, LTL), and wrap pallets securely for transit.
Document damaged incoming freight with photos, note discrepancies on the Bill of Lading (BOL), and file claims.
Oversees warehouse layout, storage strategies, and space utilization to maximize efficiency and inventory accessibility
Monitor and reorder essential shipping supplies like pallets, stretch wrap, banding, and boxes.
Coordinate the collection, documentation, and proper disposal of obsolete stock, core returns, or scrap metal.
Conduct daily pre-shift inspections of forklifts, dock doors, and leveling equipment to ensure OSHA compliance.
Document and report any warehouse accidents, near-misses, or property damage immediately to management.
Enforce the safe handling and correct storage of hazardous materials, liquids, or heavy unsecured components.
Maintain strict control over dock doors, verifying the identity of all external freight drivers before allowing facility entry.