Shipping and Receiving Supervisor

ALUMA-FORM•Memphis, TN

11d•Onsite

About The Position

Aluma-Form Inc. is seeking an experienced and detail-oriented Shipping and Receiving Supervisor to oversee the shipping and logistics operations within our external fulfillment center. As a critical member of the team specializing in power transfer equipment for utilities, the Shipping and Receiving Supervisor will be responsible for ensuring the accurate and efficient shipment of products to customers and coordinating the work of the shipping department.

Requirements

High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred)
Minimum of 5 years of related experience, with at least 3 years of supervisory experience preferred
Proficiency with ERP systems (SAP preferred)
Computer proficiency in MS Office Suite and the ability to learn, navigate, and use all proprietary company and equipment software
Proven record of creating and implementing new processes
Forklift certification
Strong leadership, team management, and problem-solving skills
Effective communication and interpersonal skills
Proficiency in using shipping and logistics software and tools
Knowledge of safety and regulatory standards in shipping and manufacturing

Nice To Haves

Associate's or Bachelor's degree in a related field

Responsibilities

Ensure that customer requirements and expectations are accurately identified and met through shipping and receiving operations
Provide training on shipping and receiving processes, procedures, and quality controls to ensure knowledge transfer and adherence to standards
Ensure quality standards are met at all times with proper record keeping
Direct, maintain, and enforce safety and quality programs within the production facility
Maintain production metrics to track improvements in Safety, Quality, Delivery, and Cost
Supervise and hold the shipping and receiving staff accountable to company policies and procedures
Monitor the operation of shipping and receiving equipment and systems, reviewing their performance to minimize non-conforming parts and identify opportunities for improvement
Prepare reports, analyze data, and make recommendations for improving shipping and receiving operations
Evaluate root causes and implement corrective actions when metrics related to Safety, Quality, Delivery, or Cost are not met
Work with support groups to ensure required resources are available to meet area requirements
Supervise and lead the shipping team, providing guidance, training, and support to ensure efficient and accurate shipment processing
Verify customer orders to ensure correct product selection and preparation for shipment
Oversee the packing of products into shipping containers and ensure accurate labeling
Coordinate with carriers, freight forwarders, and shipping companies to arrange transportation and shipping schedules
Prepare shipping documentation, including bills of lading, packing lists, and shipping labels
Implement and maintain quality control processes to ensure products are properly packaged and shipped
Monitor shipping-related inventory and ensure timely replenishment of shipping materials
Ensure compliance with safety protocols and regulatory requirements in shipping operations
Manage and supervise the day-to-day operations of the warehouse facility, ensuring inventory is received, stored, and distributed according to established procedures
Oversee the accuracy of inventory levels and make recommendations for restocking as needed
Maintain a safe and clean work environment, ensuring all personnel adhere to established safety procedures
Supervise warehouse personnel, including scheduling, performance evaluations, and disciplinary actions when necessary
Coordinate with other departments to ensure timely delivery of products and materials
Train new employees on warehouse procedures, including safety protocols, proper handling of materials, and use of equipment
Monitor warehouse equipment and infrastructure to ensure it remains in good working order
Perform other related duties as assigned