Shipping and Receiving Specialist
About The Position
We are seeking highly reliable, detail-oriented Shipping and Receiving Specialist to support all order preparation and materials-handling activities for our plant-based, hand made self and home care products. This role is responsible for picking, packing, receiving, inventory handling, and staging all items that flow through our omnichannel operation. As a Shipping and Receiving Specialist you will help ensure a seamless customer experience by maintaining speed, accuracy, safety, and product integrity, while also supporting upstream production through efficient and organized receiving of raw materials.
Requirements
- 1+ year experience in fulfillment, warehouse operations, receiving, or similar roles.
- Ability to operate manual pallet jacks and move palletized goods safely.
- Strong attention to detail and ability to follow SOPs precisely.
- Ability to maintain speed and accuracy in a fast-paced, high-volume environment.
- Ability to lift up to 55 lbs and stand/walk for extended periods.
Nice To Haves
- Experience receiving raw materials for manufacturing or production
- Familiarity with WMS software or mobile scanning systems
- Experience in plant-based, clean label, or artisan product environments
Responsibilities
- Accurately pick and pack customer, wholesale, and marketplace orders across multiple sales channels.
- Prioritize orders according to daily productivity targets, cut off times, and carrier pick-ups.
- Verify order accuracy, product quantities, batch/lot control, and packaging requirements.
- Maintain consistent brand packaging standards for premium unboxing quality.
- Receive inbound shipments of raw materials, packaging, and supplies.
- Use manual pallet jacks safely and effectively to move pallets into designated storage zones.
- Verify incoming materials against purchase orders for correct quantities and accuracy.
- Inspect materials for damage, contamination, or irregularities and escalate issues promptly.
- Break down pallets and store materials following FIFO and other inventory organization standards.
- Dispose of and manage shipping waste (pallet wrap, cardboard, dunnage) according to facility recycling and safety protocols.
- Support cycle counts and inventory audits by maintaining accurate receiving records.
- Meet or exceed speed control targets (UPH/LPH) while maintaining high accuracy.
- Perform QC checks before sealing or staging orders.
- Apply secure packing methods suitable for fragile, hand-crafted products.
- Report workflow, accuracy, or material issues to leads or supervisors.
- Replenish picking stations and packing materials as needed.
- Conduct light cycle counts and report discrepancies or low stock.
- Maintain clean, organized, FIFO-driven inventory storage.
- Operate within all facility safety guidelines, including lifting and pallet-handling best practices.
- Follow SOPs for safe material handling, packaging, and environmental compliance.
- Maintain clean and organized fulfillment and receiving areas.
- Work closely with Production and Purchasing teams to ensure raw materials are staged and available.
- Collaborate with Shipping, Wholesale, and DTC teams to meet daily fulfillment output.
- Support peak season scalability (Black Friday/Cyber Week, promotional periods).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
