Shipping and Receiving Representative

Peterson Farms Inc•Hart Township, MI

6d•Onsite

About The Position

This position primarily supports the shipping and receiving department by managing front-desk operations and coordinating logistics activities. Key responsibilities include monitoring and directing incoming/outgoing traffic at the window, scheduling and tracking appointments, processing shipments, creating documentation (like pick tickets and bills of lading), handling data entry, scanning, filing, and occasionally processing checks or cash.

Requirements

High school diploma or equivalent preferred.
Six months experience in administrative role, utilizing communication skills preferred.
Proficient using PC, via keyboard/mouse, and various software applications (i.e., Microsoft Office Suite, Crystal Reports and a warehouse inventory management system).
Demonstrated ability to maintain integrity and privacy of confidential information.
Ability to multi-task.
Ability to work well under pressure and quickly assess and respond appropriately to questions.
Ability to adapt to change and learn quickly.
Good organizational skills.
Excellent attention to detail.
Excellent communication skills.
High level of accuracy.
Ability to work as contributing member within the team.
Team Orientation – Shows skill and ease at working in groups; works with others to achieve better results and forges close working relationships and alliances to get things done; is quick to cooperate versus expect others to bend to his/her wishes; supports joint ownership and shared recognition for results; recognizes advantages of group participation in planning and problem solving.
Develops Technical Competence – Seeks to stay abreast of new developments in core competencies and learn enough about related fields to apply knowledge effectively in business; enjoys learning and is intellectually curious; has strong desire to continuously improve knowledge, skills, and abilities; sees learning and knowledge as keys to building skills and abilities essential to job and career success.
Attention to Detail – Committed to exactness and precision in task completion; identifies, pays attention to, and works to understand details; thorough and consistent in following up at detail level; seeks to become expert in disciplines related to adopted career path to ensure quality and precision in work; takes pride in knowledge base and level of expertise.
Takes Personal Responsibility in Individual Contributor Role – Demonstrates attitude and commitment to take personal responsibility for results, even when in team environment with no authority over others; will step up to fill gaps so results can be assured; avoids excuses as explanations or defending/justifying negative but preventable outcomes.
Practical Intelligence – Absorbs new information quickly and is comfortable dealing with abstract concepts and relationships; relates new information to previously acquired knowledge to expand and refine frame of reference; enjoys learning and expanding breadth and depth of understanding on variety of subjects.
Reliability/Dependability – Responds to internal customer needs, questions, and concerns in accurate and timely manner. Follows through on commitments, assignments, and tasks; is at work when scheduled; takes timely breaks/lunches; uses work time wisely.
Safety Awareness – Demonstrates use of safe and proper work methods and follows established safety procedures. Reports and corrects working conditions that may increase risk factors for injury.
Respects Diversity – Respects the Company’s diverse workforce, and behaves in a manner that does not cause harm to others based on age, race, ethnicity, gender, sexual orientation or religious believes.
Adaptability – Has ability to focus on the benefits of change and see it as positive; approaches change or newness in constructive, objective manner, views change as learning opportunity; able to deal with frequent change, delays, or unexpected events.
Positive Working Relationships – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; shares information and knowledge; demonstrates a high level of integrity and honesty.
Focus – Maintains focus on tasks and does not stray from job assignments.

Responsibilities

Attending the window: knowing who is coming and going, that people are appropriately signed in, ensuring that unauthorized people are not entering the dock, directing drivers to the correct dock door, signing out trucks.
Scheduling appointments: logging appointments as received from customer-arranged and PFI-arranged dispatches.
Tending the Schedule: knowing who is here, who is late and taking proper action (calling the truckline or PFI traffic), how many trucks are left to show, marking the schedule accordingly.
Shipping out product: verify, adjust, and ship out product and correct pallet numbers, in the computer.
Copying, scanning and emails scanning copies and emailing for and/or to the appropriate person(s).
Pick tickets and bills of ladings: creating pick tickets and BOL for orders shipping.
Data entry- Entering incoming products into the database systems.
Filing- Filing off all paperwork in the appropriate locations.
Handling of Checks and cash-- checks/cash received from carriers or customers process for finance.
Maintains knowledge of Peterson Farms policies in order to respond to employee questions and/or supervisor/manager requests.
Utilizes personal computer (PC) and keyboard/mouse while performing functions of position.
Other duties as assigned.