Shipping and Receiving Manager

Anderson Express•Muskegon, MI

1d•Onsite

About The Position

Anderson Express is seeking a high-energy, quick-thinking Shipping & Receiving Manager to join their team. This hands-on leadership position is responsible for leading the Shipping & Receiving team and ensuring all incoming and outgoing materials are handled accurately, efficiently, and on time. The role involves protecting customer relationships, maintaining inventory accuracy, supporting production, controlling costs, and ensuring the operation has the necessary resources to succeed.

Requirements

7-10 years of experience in shipping and receiving management or a related role.
Manufacturing experience; Tier 1 (Ford) automotive experience strongly preferred.
MRP and/or ERP experience; Global Shop Solutions experience is a plus.
Strong critical-thinking, analytical, organizational, and problem-solving skills.
Strong attention to detail and data accuracy.
Excellent computer skills, including Microsoft Office.
Strong written and verbal communication skills.
Ability to reprioritize, meet deadlines, and communicate across multiple channels.
Strong sense of urgency and commitment to customer service.
Comfortable leading people in a fast-paced manufacturing environment.
Willingness to roll up sleeves and work alongside the team.
Ability to balance competing priorities and take personal responsibility for results.
Requires on the floor, daily engagement with people, material, systems, customers, carriers, and the operation.

Nice To Haves

Global Shop Solutions experience

Responsibilities

Lead, coach, and develop the Shipping & Receiving team, establishing clear expectations for safety, accuracy, productivity, and customer service.
Create a culture of accountability, teamwork, urgency, and continuous improvement, leading by example with a hands-on approach.
Lead daily shipping and receiving operations, ensuring shipments are accurate and on time.
Verify shipments against sales orders, invoices, packing lists, and other records.
Prepare bills of lading, customs documents, ASNs, and other required paperwork.
Coordinate with carriers, customers, and internal teams to resolve shortages, delays, and discrepancies.
Determine best-value shipping methods, routes, and rates.
Support expedited and drop-in requests, ensuring materials are properly packed, labeled, and routed.
Maintain accurate shipping and receiving records and ensure ERP transactions reflect actual material movement.
Learn, maximize, and continuously improve the use of Global Shop Solutions (GSS).
Identify and resolve inventory discrepancies and process errors.
Track customer dunnage and coordinate timely returns.
Maintain shipping supplies and update customer portals with required logistics information.
Drive improvements that increase accuracy, reduce cost, improve customer service, and strengthen operational performance.
Develop corrective actions and partner with Operations, Quality, Purchasing, and other departments to eliminate recurring problems.
Help build a scalable shipping and receiving operation that supports Anderson Express as they grow.