3rd Shift Shipping and Receiving Clerk

United State Cold Storage Inc / USCS•Lebanon, IN

1d•Hybrid

About The Position

USCS is dedicated to advancing, innovating, and serving companies seeking "best in service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team. This role involves communicating effectively with carriers and other contacts regarding inbound and outbound product movements. The position requires a full understanding of how to enter product into the WMS, how product is stored, and shipped out of the facility. You will engage with drivers, verify their identification, assign dock doors, and check them in and out. A key responsibility is knowledge of product location within the warehouse to effectively assign dock doors and communicate any issues to the warehouse team. Accurate data entry from carrier/customer paperwork is essential for processing inbound shipments. You will generate bill documentation, ensure carrier review, and confirm drivers have correct paperwork for their loads. Reporting overages, shortages, defective materials, or questionable conditions as per customer requirements to the department supervisor and noting them on carrier/customer documentation is also required. You will be responsible for inputting all necessary appointment information, including driver paperwork, seal, and trailer number. This role acts as the final checkpoint for order completion and accuracy before releasing the driver. Identifying and collecting extra charges for pallets, overtime, labor, etc., from the driver is part of the role. You will assist customer accounts with posting inbound and outbound shipments and maintain professional relationships with carriers and customers. Additionally, you will act as a welcome center associate and security guard when needed, overseeing the check-in/check-out process, trailer verification, yard checks, and sealed trailer verification. This position requires working effectively outside to communicate with drivers.

Requirements

High School Diploma, GED, or equivalent
Customer service oriented.
Familiar with and able to interpret packing slips
Use a WMS to process and track the flow of goods coming and going from the warehouse.
May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
Stand and walk for extended periods.
Use hands to handle objects, tools, or controls.
Attention to detail.
Effective communication, vision, and hearing are essential for safety and productivity.
Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
Operate a registered motor vehicle if apart of daily tasks.
Engage in frequent personal interaction and communication.
Possess strong arithmetic and reading skills.
Follow verbal instructions, written instructions, and company policies.
Be a self-starter, able to work independently and coordinate with others.
Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Nice To Haves

Additional work hours may be requested by management to help manage employee production, projects, and or special events.

Responsibilities

Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
Enter product into the WMS, understand how product is stored, and shipped out of the facility.
Engage with drivers, verify identification, assign dock doors, and check drivers in and out.
Maintain knowledge of product location within the warehouse to effectively assign dock doors.
Effectively communicate any issues to the warehouse team.
Accurately enter data into the system from carrier/customer paperwork to properly process inbounds.
Generate bill documentation, ensure carrier review, and confirm driver has correct paperwork for the load with the correct destination.
Report overages, shortages, defective materials or questionable conditions as per customer requirements to the department supervisor and note on carrier/customer documentation.
Input all necessary information regarding appointments including driver’s paperwork, seal, trailer number etc.
Act as the final checkpoint for order completion and accuracy prior to releasing the driver.
Identify extra charges for pallets, overtime, labor etc. and collect appropriate charges from the driver.
Assist customer accounts with the posting of inbound and outbound shipments.
Maintain professional relationships with carriers and customers.
Act as a welcome center associate and security guard when needed, including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
Work effectively outside in order to communicate with drivers.
Maintain a professional demeanor in appearance and communications at all times.
Participate in staff and/or customer meetings as required.
Take initiative to prevent non-conformities related to product, process, and quality systems.
Identify and report any issues related to product, processes, and/or quality.
Propose and implement solutions through appropriate channels.
Ensure solutions are effectively implemented.
Follow posted security procedures at all times while in the building.
Participate in safety and educational training programs.