Shipping & Receiving Clerk - Part Time

Q - Center•St. Charles, IL

About The Position

The Shipping and Receiving Clerk is responsible for receiving, tracking, distributing, and shipping materials and packages. The role also assists the Purchasing Department with deliveries, purchasing documentation, and invoice processing. The Clerk coordinates with internal departments, vendors, and carriers to ensure accurate handling, timely delivery, and efficient dock operations while maintaining a safe, organized work environment and supporting guest and associate satisfaction. The schedule is typically Monday through Friday, 9 a.m. to 1 p.m. The rate is $18.00 per hour. This position works in a hospitality and warehouse environment, with frequent interaction with associates, department leaders, vendors, delivery personnel, and other operational partners. Work takes place in receiving, storage, and inventory areas and may involve varying temperatures, noise, and loading and delivery activity. The role requires attention to detail and the ability to work effectively in a fast-paced environment while managing competing operational priorities. Schedules may include early mornings, evenings, weekends, holidays, and extended hours based on operational needs.

Requirements

Computer knowledge and skills are required.
Customer service experience.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull up to 100 pounds occasionally and up to 50 pounds frequently.
Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours based on business demands.
Ability to work in varying temperatures.
Knowledge of proper food and beverage storage, handling, and rotation practices.
Strong attention to detail and accuracy.
Ability to work independently while maintaining effective communication with the department and other operational areas.
Ability to identify and promptly report shortages, damages, equipment concerns, and other operational issues.
Ability to follow safe lifting, transporting, and material-handling practices.

Nice To Haves

High school diploma or equivalent preferred.
Hospitality, restaurant, or hotel experience preferred.

Responsibilities

Respond promptly and professionally to requests and inquiries received by radio or in person.
Communicate information and operational needs clearly and effectively, verbally and in writing.
Anticipate and respond to operational needs with a positive, service-oriented approach, and keep the immediate supervisor informed of matters requiring attention.
Coordinate package handling and delivery so materials reach the appropriate recipients and locations in a timely manner.
Receive, scan, track, and log incoming and outgoing packages, shipments, and materials.
Count and examine shipment contents and verify items against manifests, bills of lading, and other applicable documentation; report discrepancies as appropriate.
Apply basic financial data related to inventory and product distribution.
Organize and stage incoming packages and materials in designated areas for pickup or delivery by Conference Services or other responsible departments.
Assist with package delivery to meeting spaces and other locations as operational needs permit.
Coordinate dock access and delivery schedules with internal departments and other operational areas.
Maintain familiarity with UPS and FedEx procedures and use tracking systems to communicate shipment information.
Review Banquet Event Orders (BEOs), resumes, and related correspondence to identify shipping and delivery requirements and support guest needs.
Prepare standard and international shipping rate quotes and help ensure applicable shipping charges are accounted for.
Support receiving activities, purchasing documentation, and invoice processing.
Maintain, retrieve, and assist with repair of carts and other Purchasing equipment as needed.
Follow established safety, sanitation, storage, and handling procedures.
Identify and promptly report unsafe conditions, hazards, damaged shipments, and other concerns to management.
Maintain a clean, orderly, and secure dock area to minimize hazards and protect packages and materials.
Use required safety equipment and follow safe lifting, transporting, and material-handling practices.
Collaborate with team members and leadership to support smooth daily operations.
Work with Business Center and Conference Services to support shipping needs and ensure applicable fees are accurately applied.
Participate in required meetings, training, and cross-training opportunities.
Maintain effective communication and collaboration with all team members.
Perform additional duties and responsibilities as assigned.