Shipping and Receiving Clerk

BonaDentWaterloo, NY
Onsite

About The Position

The Shipping and Receiving Clerk plays an essential role in the accurate billing and on time, safe delivery of cases to our customers. Building the company brand of Anterior & Complex Case Specialist is always the primary consideration. Must be able to communicate well and have the ability to establish relationships with team members and customers.

Requirements

  • Great interpersonal and communication skills
  • Positive, team-oriented attitude, and professionalism
  • Multi-tasking and organizational skills, with close attention to detail
  • Display and promote company values of Excellence, Creating Opportunities, Growth Mindset, Teamwork and Customer Focus
  • Good time-management skills with an ability to perform under tight deadlines
  • Able to maintain the highest level of confidentiality

Responsibilities

  • Answer phones, direct calls, provide tracking information, and case status reports.
  • Accurate invoicing/billing.
  • Opening and disinfecting incoming cases from local delivery routes and outside carriers.
  • Accurate order entry of cases into lab software.
  • Filing case paperwork accurately.
  • Correspondence with UPS and shipping cases UPS.
  • Neatly and efficiently making boxes.
  • Packaging cases to be shipped, ensuring that all items are neatly, safely and accurately prepared for shipment.
  • Ensuring the accurate, on time delivery of cases to customers.
  • Maintaining a clean and organized shipping and receiving department.
  • Setting up accounts and special pricing.
  • Engaging in other duties and special projects as assigned and required.
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