Shipping and Receiving Clerk 1st shift M-F $20/hr

Stanley Black & Decker, Inc.•Addison, IL

3d•$20 - $22•Onsite

About The Position

As a clerk, you’ll be part of our team located in Addison, IL. You’ll get to: Handle pricing, identifying all items as a catalog number and description, verifies quantity, and extending all items on customer orders. Attract potential customers by answering product and service questions; drives incremental sales and suggests other products and services. Conduct customer sales and service both at the counter and via phone. Service customers on product application, features, benefits and proper handling and maintenance. Also responsible for making sales of services, programs and products to customers. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements

Experience reading schematics and determining parts needed for specific tool repairs
A high degree of integrity and accountability.
Dependability, reliability, and the ability to work with minimal supervision
Superior customer service and salesmanship skills.
Excellent skills in Microsoft applications, including Excel, Power Point, Word, Outlook.

Nice To Haves

Bilingual proficiency preferred

Responsibilities

Handle pricing, identifying all items as a catalog number and description, verifies quantity, and extending all items on customer orders.
Attract potential customers by answering product and service questions; drives incremental sales and suggests other products and services.
Conduct customer sales and service both at the counter and via phone.
Service customers on product application, features, benefits and proper handling and maintenance.
Making sales of services, programs and products to customers.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.