SHIPPING AND RECEIVING ASSOCIATE (NIGHTS, Thursday-Sunday 7pm-5:30am)

United States Cold Storage, Inc. • Hebron, IN

7h • Onsite

About The Position

The Shipping and Receiving Associate communicates with carriers and other contacts about inbound and outbound product movements and supports the accurate processing, storage, and shipment of products through the warehouse management system (WMS). The role verifies driver identification, assigns dock doors based on product locations, checks drivers in and out, records shipment information, prepares and verifies load paperwork, reports product or shipment issues, and serves as a final checkpoint for order accuracy before drivers are released.

The associate also supports Customer Accounts with posting shipments, maintains professional relationships with carriers and customers, identifies applicable extra charges, and may perform Welcome Center Associate and Security Guard duties. These duties can include checking trailers and the yard, verifying sealed trailers, and overseeing driver check-in and check-out. The role requires working outside to communicate with drivers and following security, safety, and quality procedures. Work hours are listed as varying; the title specifies nights, Thursday through Sunday, 7:00 p.m. to 5:30 a.m. Additional hours may be requested by management.

Requirements

• High school diploma, GED, or equivalent.
• Customer-service orientation.
• Familiarity with and ability to interpret packing slips.
• Ability to use a WMS to process and track the flow of goods into and out of a warehouse.
• Ability to use computers to access information and to stand, walk, use stairs, and lift as needed for everyday activities.
• Ability to stand and walk for extended periods and use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing for safety and productivity.
• Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Strong arithmetic and reading skills.
• Ability to follow verbal and written instructions and company policies.
• Ability to work independently, take initiative, and coordinate with others.
• Ability to thrive in a fast-paced environment, manage stress, and meet productivity guidelines.
• Ability to engage in frequent personal interaction and communication.

Responsibilities

• Communicate with carriers and other contacts about inbound and outbound product movements.
• Understand how products are entered into the WMS, stored, and shipped from the facility.
• Verify driver identification, assign dock doors, and check drivers in and out.
• Use knowledge of product locations in the warehouse to assign dock doors effectively.
• Communicate issues to the warehouse so staff can plan accordingly.
• Accurately enter data from carrier and customer paperwork to process inbound shipments.
• Generate bill documentation, ensure carriers review it, and confirm drivers have correct paperwork and destinations for loads.
• Report overages, shortages, defective materials, and questionable conditions to the department supervisor and note them on carrier or customer documentation as required.
• Record appointment information, including driver paperwork, seal, and trailer number.
• Check order completion and accuracy before releasing drivers.
• Identify extra charges for pallets, overtime, labor, and other items, and collect applicable charges from drivers.
• Assist Customer Accounts with posting inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Perform Welcome Center Associate and Security Guard duties when needed, including overseeing check-in and check-out, trailer verification, yard checks, and sealed-trailer verification.
• Work outside to communicate with drivers.
• Maintain professional appearance and communications; participate in staff or customer meetings as required.
• Take initiative to prevent and report product, process, or quality non-conformities and issues; propose and implement solutions through appropriate channels and ensure they are effective.
• Follow posted security procedures and participate in safety and educational training programs.

Benefits

• 401K after 1 year for eligible full-time employees not under contract.
• Educational assistance after 1 year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage available after 30 days of service, if elected.
• Company life insurance.
• Additional benefits and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED