Shipping and Logistics Coordinator
About The Position
The Shipping and Logistics Coordinator is responsible for coordinating domestic and international shipments to ensure products, equipment, and service parts are delivered accurately, efficiently, and on time. This position works closely with customers, vendors, carriers, freight brokers, and internal departments to schedule shipments, prepare shipping documentation, manage transportation-related activities, resolve shipping exceptions, and maintain accurate shipment records within company systems. The role also provides operational support within the warehouse and fulfillment environment as needed.
Requirements
- High school diploma or GED
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Effective written and verbal communication skills
- Basic computer proficiency including Microsoft Outlook, Excel, and Word
- Ability to accurately interpret shipping documents, packing lists, labels, and customer instructions
Nice To Haves
- 1-3 years of shipping, logistics, transportation, warehouse, or supply chain experience
- Experience with parcel, LTL, and international freight processes
- Experience with ERP, WMS, TMS, or carrier shipping systems
- Microsoft Dynamics 365 experience preferred
- Experience preparing import/export or international shipping documentation
- Powered Industrial Truck certification or willingness to obtain certification
Responsibilities
- Coordinate domestic and international shipments, including parcel, LTL, truckload, and expedited freight
- Obtain freight quotes, schedule pickups and deliveries, and communicate shipment status with customers, carriers, vendors, and internal teams
- Prepare and maintain shipping documentation including Bills of Lading, commercial invoices, certificates of origin, labels, and other required records
- Process and maintain accurate shipment information, freight costs, tracking numbers, dimensions, weights, serial numbers, and shipping records within company systems
- Resolve shipping exceptions including delays, freight claims, damaged shipments, address corrections, returns, and delivery issues
- Coordinate specialized shipments including export orders, equipment installations, customer-arranged freight, and trade show shipments
- Support warehouse operations through picking, packing, labeling, staging, loading, unloading, and inventory counting as needed
- Maintain compliance with company safety policies and transportation requirements while promoting a safe and organized work environment
- Identify opportunities to improve shipping accuracy, efficiency, and customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
