Shipping and Customer Service Clerk
SMARTCARDIA INC•Rosemont, IL
•$18 - $23•Onsite
About The Position
SMARTCARDIA INC is looking for a motivated and detail-oriented Shipping and Customer Service Clerk to join our team in Des Plaines, IL. This is a dynamic dual-role opportunity where you'll play a key part in keeping our operations running smoothly while delivering exceptional service to our customers. If you thrive in a fast-paced environment and love making an impact, we want to hear from you!
Requirements
- Prior experience in shipping, logistics, or warehouse operations preferred
- Strong customer service skills with a professional and friendly demeanor
- Proficiency with shipping software, ERP systems, or order management platforms
- Excellent attention to detail and strong organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong written and verbal communication skills
- High school diploma or equivalent required; additional education a plus
Responsibilities
- Process and prepare outbound shipments, including packaging, labeling, and documentation
- Coordinate with carriers and freight vendors to schedule pickups and track deliveries
- Receive and inspect incoming shipments for accuracy and quality
- Maintain accurate shipping and inventory records using internal systems
- Respond to customer inquiries via phone and email in a timely and professional manner
- Resolve order discrepancies, shipping issues, and customer complaints efficiently
- Collaborate with internal teams to ensure accurate and on-time order fulfillment
Benefits
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
