Shift Supervisor (Part-Time) | Residential Behavioral Health

Wedgwood Christian Services•Grand Rapids, MI

9d•Onsite

About The Position

Wedgwood Christian Services is seeking a Shift Supervisor to provide direct care and on-shift leadership within their residential behavioral health program serving adolescent boys (ages 12-17). This role involves mentoring youth, leading staff, ensuring consistency in care, guiding daily operations, and supporting a therapeutic environment grounded in trauma-informed practices. The Shift Supervisor plays a critical role in maintaining structure, coaching staff, and ensuring high-quality care on every shift. This position is ideal for individuals passionate about behavioral health, trauma-informed residential care, Good Lives Model rehabilitation, youth advocacy, and therapeutic mentorship.

Requirements

At least 20 years of age
High school diploma or GED
Valid driver's license
Ability to lift 50 lbs. and safely perform physical interventions when necessary
Alignment with Wedgwood's Statement of Faith, vision and values

Nice To Haves

Social Work (BSW in progress or completed)
Psychology
Counseling
Human Services
Child Development
Criminal Justice (youth focus)
Good Lives Model
Behavioral Health or related field
Residential treatment (adolescents or adults)
Behavioral health or mental health settings
Juvenile justice or youth-serving programs
Crisis intervention or trauma-informed environments
Rehabilitation or recovery centers/shelters
Group homes, inpatient, or community mental health

Responsibilities

Provide direction to direct care staff during assigned shifts
Coordinate staff assignments to ensure appropriate coverage and effective treatment support
Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming
Support and guide staff in implementing individualized treatment plans
Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
Assist with onboarding and training of new staff as assigned
Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model (safety, emotional intelligence, open communication, and social learning)
Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches
Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
Model and teach healthy communication, problem-solving, and daily living skills
Support youth in developing life skills, self-worth, and positive identity formation
Engage in structured recreational and skill-building activities
Administer medications as assigned and support physical wellness routines
Support residents' health needs, including first aid response and coordination of medical care
Transport residents to appointments, school, work, or community activities as needed
Document and maintain accurate records in alignment with behavioral health standards
Ensure adherence to all agency policies, procedures, and licensing requirements