Tilbury South Onroute - Full-Time Shift Supervisor - Tim Hortons
About The Position
SHIFT SUPERVISOR’s primary purpose is to support management in monitoring the day-to-day activities of employees in aiding in monitoring productivity, responsibility for work and ensure that business runs smoothly, and we deliver exceptional customer service and create a positive and safe work environment for employees. ONroute is the proud operator of 23 convenient plazas located along Highways 400 and 401. Our locations are designed to provide travellers with fresh and exciting food and beverage options, gas, and other amenities that improve their travel experience. At ONroute, we strive to be more than just the next highway stop, and are here to anticipate, meet, and exceed the needs of Ontario’s travellers with a customer-obsessed team driven to deliver excellence.
Requirements
- Reliable transportation is required as our plazas are located on the 401/ 400 highways, and public transportation is not available.
- Values: Teamwork, Accountability, Agility, Innovation, Integrity & Community Partnership
Nice To Haves
- Previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great
Responsibilities
- Monitor, Plan and observe the day-to-day activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues
- Creates and provides a safe and positive work environment free of harassment and violence
- Models company brand standards and adheres to all policies and SOP’s in a professional manner
- Completes opening, daily and closing procedures/checklist in accordance with company policies
- Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed
- Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind
- Practices excellent food safety and sanitation practices and complies with all H&S standards
- Places and receives product along with performing monthly inventory
- Deliver training in different brands for new employees
- Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM
Benefits
- Flexible hours/ shifts
- Meal allowance provided during shifts
- Benefits plan; Health and Dental coverage
- Employer match Registered Retirement Savings Plan
- Paid Training
- Free uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
