Shift Supervisor-Swing Shift
About The Position
Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, Navigation Centers for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.
Requirements
- Three years of experience in shelter or comparable contract administration with a non-profit organization.
- Strong organizational and communication skills.
- Ability to maintain accurate records.
- Experience in working with homeless individuals and/or disadvantaged people.
- Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence.
- Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations.
- Ability to de-escalate crisis situations and make decisions under pressure.
- Ability to maintain professional boundaries with staff, volunteers and clients.
- Commitment to the mission of St. Vincent de Paul Society of San Francisco.
- Covid vaccination and negative result on TB test required.
- Background check completed upon acceptance of job offer.
Nice To Haves
- Four-year degree in related field preferred. Equivalent work experience may be accepted in lieu of degree.
- Experience in working with people who are mentally ill or substance abuse preferred.
- Bilingual: English and Spanish preferred.
Responsibilities
- Supervision of staff, including coaching, disciplining, evaluating, staff development and training. Lead and assist staff as necessary.
- Ensure quality provision of all direct services. Maintain focus on client needs, client satisfaction and results driven approach.
- Document and communicate on a daily basis all facets of the day shift operation to the Assistant Program Director and Program Director, including the implementation of the Standards of Care legislation and Shelter Grievance Policy.
- Develop and maintain weekly work schedules, post assignments and responsibilities for day shift staff.
- Review and process accurate completion of all day shift staff timesheets on a bi-weekly basis.
- Review and process holiday and vacation request forms.
- Attend weekly meetings with Assistant Program Director and Program Director.
- Attend all meetings and trainings as assigned.
- Maintain property and supply rooms by keeping organized and clean at all times.
- Oversee the implementation of all Multi-Service Center South’s policies and procedures.
- Comply with all Human Services Contractual requirements and maintain accurate records for quality assurance and reporting.
- Be accessible for emergencies, provide back-up and work weekend shifts as needed. Requires some daytime and weekend work/meetings.
- Oversee maintenance and cleaning of shelter.
- Monitor the injury and illness prevention program and OSHA requirements including the use of PPE.
- Perform other duties assigned
Benefits
- Kaiser HMO medical paid in full for employee
- Voluntary dental, vision and life insurance
- 403b retirement plan with employer-paid match after one year of employment
- Employee Assistance Program.
- Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
