Shift Supervisor - San Francisco Airport (SFO)

Joe & the Juice / United States•San Francisco, CA

8h•Onsite

About The Position

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.

Requirements

1–2 years of experience in a similar supervisory or team lead role
Strong organizational and communication skills
Ability to stay cool and lead under pressure
Passion for people, service, and personal growth
A proactive, hands-on approach with a team-first mindset
Must be at least 18 years or older
Must be able to pass a Criminal Records History Check and Security Threat Assessment (STA) to obtain an airport-issued badge and show proof of eligibility to work in the U.S.

Responsibilities

Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.