Afternoon Shift Supervisor

ContainerWorld Forwarding Services IncRichmond, BC
Hybrid

About The Position

Commercial Logistics Inc. is hiring a hands-on Shift Supervisor to lead afternoon shift operations at our Richmond facility. This is a stable, full-time leadership role for someone who can keep warehouse activity, transportation priorities, people, freight, equipment, and daily workflow moving in the right direction. This hybrid role sits at the centre of our warehouse and transportation operation. You will support frontline teams, coordinate day-to-day activity, and help ensure our Direct Store Delivery operation runs safely, accurately, and efficiently. If you enjoy practical problem-solving, coaching employees, and making a visible impact on daily performance, this role offers the opportunity to do that every day. As Shift Supervisor, you will oversee afternoon shift activity across both warehouse and transportation functions. You will coordinate labour, workflow, equipment, dispatch priorities, and issue resolution to ensure orders are picked, loaded, dispatched, and completed on time. This is an active leadership role. You will be present on the floor, engaged with employees, connected with dispatch activity, and ready to make decisions as priorities shift. The right person will bring a balance of organization, urgency, sound judgment, and strong communication.

Requirements

  • Supervisory or lead hand experience in warehouse, logistics, transportation, distribution, or a related environment
  • Strong problem-solving, organizational, and communication skills
  • Comfort using Microsoft Office, including Excel and Word
  • The ability to prioritize work, adjust resources, and support employees through changing operational demands
  • Experience with logistics business systems such as TMS, WMS, OMS, or equivalent platforms
  • Equivalent combinations of education and experience will be considered.

Nice To Haves

  • Experience with TruckMate, Samsara, Kronos Time & Attendance, or similar systems
  • Experience supporting process change, system implementation, workflow improvement, or operational change management

Responsibilities

  • Coordinating warehouse workflow, labour allocation, outbound loads, and load accuracy
  • Supporting dispatch activity, route execution, yard checks, and equipment tracking
  • Resolving operational issues such as delays, missed appointments, breakdowns, discrepancies, and shifting priorities
  • Providing clear direction, coaching, and support to frontline employees
  • Monitoring daily performance and helping maintain safe, consistent, and efficient operating practices
  • Working with operations leadership to support process improvements, system changes, and service expectations

Benefits

  • Health and dental coverage after 3 months with employer-paid premiums for single and family coverage
  • RRSP matching after 1 year
  • Safety boot allowance
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