Shift Supervisor 4pm to Midnight

IOWA 80 TRUCKSTOP INC•Walcott, IA

19h•Onsite

About The Position

We are seeking an outgoing and dedicated Shift Supervisor for our Iowa 80 Truckstop Fuel Center. The ideal candidate will enjoy leading others while working alongside them, improving customer service and sales, and taking their management experience to the next level. You will work with truck drivers and travelers from all over the world, assisting them with dining needs, unique gifts, CAT Scale, fueling, and much more. This role requires maintaining positive, supportive relationships with customers and staff, and assisting with employee growth.

Requirements

Ability to work independently and manage a small team.
Knowledge of health department regulations, often requiring a food handler permit or certification.
Ability to stand/walk for 6–8 hours and lift up to 50 lbs.
Experience with POS systems, cash registers, and inventory management.
Willingness to work weekends, and holidays.
Friendly and helpful personality with a willingness to assist customers promptly
Previous retail and supervisory experience are a plus
Must be able to work well with others

Responsibilities

Lead the shift and ensure all tasks are completed efficiently without direct manager supervision.
Supervise and motivate staff, delegate tasks, and ensure compliance with safety procedures.
Provide exceptional customer service while assisting customers with merchandise selection and purchases.
Operate cash registers and maintain accurate cash drawers and deposits.
Handle and help de-escalate customer complaints or concerns in a professional manner.
Maintain a clean, organized, and safe work environment, including cleaning restrooms, equipment, and sales areas.
Work collaboratively as part of a team to deliver friendly, high-quality service.
Perform other duties as assigned.