Shift Supervisor - PT - Sat&Sun 11PM - 7AM

Friendship Place•Washington, DC

6d•$19 - $22•Onsite

About The Position

The Shift Supervisor at The Aston oversees scheduled Residential Aides and supports smooth shelter operations and service delivery. The Aston is a non-congregate shelter in Washington, DC, serving single adults and adult households without children who are experiencing homelessness. It serves up to 190 residents across a range of bed environments, and residents are matched through the Coordinated Assessment and Housing Placement system with a goal of entering stable housing within 3–6 months of program entry. The supervisor supports resident oversight, intake and unit assignments, required inspections, shift documentation, and coordination with security, janitorial, and food-service vendors. The position is on-site and part-time, scheduled Saturdays and Sundays from 11 PM to 7 AM, with the option to pick up additional shifts, including at other residential locations. It is hourly and non-exempt. The hiring pay range is $19.01–$22.14 per hour, with starting pay determined by a step system. The role is subject to background investigations and required clearances, including applicable pre-employment and ongoing drug and alcohol screenings.

Requirements

High school diploma or equivalent.
Two years of experience working in a residential or shelter setting.
Must have or be able to obtain First Aid/CPR/AED certification that includes hands-on skills testing; Friendship Place will provide the training.
Excellent customer service, demonstrating kindness, respect, and service orientation.
Ability and willingness to work in a diverse and challenging environment.
Knowledge of Microsoft Word and ability to learn database programs.
Ability to maintain healthy and professional boundaries.
Strong commitment to Friendship Place’s mission, vision, and core values.
Ability to work compassionately and in a trauma-informed manner with people who may experience mental health or substance-use challenges, including during emotionally sensitive or challenging situations.
Ability to communicate effectively and respectfully, listen actively, adapt communication, and respond promptly and professionally.
Ability to demonstrate accountability, integrity, confidentiality, professionalism, follow-through, and reliability.
Ability to work successfully both independently and as part of a team.
Successful completion of required background investigations and clearances, which may include criminal history, fingerprint-based, protective-services registry, and program-specific or funding-source checks, plus pre-employment and ongoing drug and alcohol screenings.
Valid government-issued ID, reference checks, and verification of current and/or previous employment.
Ability to sit, stand, and walk for extended periods, perform repetitive motions and positions, and lift up to 20–25 pounds.
Ability to work in a residential-like facility with variable temperatures and possible exposure to bodily fluids and waste.

Nice To Haves

Prior supervisory experience.
Relevant experience in human services or homeless services, psychiatric rehabilitation, addiction, poverty, foster care, mental health, youth or young adults, LGBTQIA+ communities, and/or work with other historically marginalized communities.

Responsibilities

Supervise assigned Residential Aides to support smooth program operations, services, and responsibilities.
Provide appropriate support and oversight to residents and reinforce program policies and rules.
Help maintain a safe and efficient environment for residents, employees, and visitors.
Conduct and support intake for newly assigned residents, explain program rules and procedures, and complete unit assignments.
Maintain a shift log documenting activities and relevant information.
Provide de-escalation support and contact crisis services as needed.
Serve as the shift’s primary contact for security, janitorial, and food-service vendors.
Maintain appropriate building noise levels and enforce overnight quiet-hour guidelines.
Ensure Residential Aides remain awake and alert while on shift.
Monitor completion of required unit inspections and gather and file documentation.
Report and document maintenance and building concerns to the Assistant Director.
Complete and submit Unusual Incident Reports and Critical Incident Reports within required timeframes.
Coordinate meal delivery, distribution, storage, and disposal.
Distribute available resident supplies and support, including cleaning, hygiene, laundry, and bedding supplies.
Participate in case meetings, staff meetings, and supervision.
Pursue professional development and maintain compliance with assigned mandatory training and background clearances.
Perform other duties as assigned.
Maintain professional, timely communication; accountability, dependable attendance, confidentiality, and respectful collaboration.
Arrive reliably and on time at the work location and scheduled meetings.

Benefits

Low-cost health insurance.
Health reimbursement.
Flexible spending accounts.
Employer-paid dental insurance.
Vision insurance.
Short- and long-term disability insurance.
Life insurance.
403(b) defined contribution plan with employer matching.
Employee assistance programs.
Professional development.
Employee resource groups.
14 paid holidays.
15 days of vacation and 10 days of sick leave during the first year of employment; benefits are prorated for part-time employees.