Osteria Shift Supervisor at Paradies Lagardère OKC

Paradies Lagardère•Oklahoma City, OK

11h•Onsite

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are seeking passionate and driven leaders to join our team as Shift Supervisors in a diverse and inclusive retail and dining environment. Our part-time and full-time opportunities offer a rewarding career experience within our award-winning concepts that have kept travelers coming back year after year.

Requirements

Leadership experience
Customer service skills
Operational management skills
Training and development abilities
Problem-solving skills
Knowledge of food safety, sanitation, health, and safety regulations
Cash handling proficiency
Inventory management understanding
Communication skills
Teamwork and accountability

Responsibilities

Lead and motivate team members to deliver exceptional customer service and meet operational goals.
Oversee shift operations and ensure compliance with company policies, procedures, and brand standards.
Support staffing needs by assigning duties, providing coaching, and assisting with training and development.
Monitor service quality, resolve guest concerns, and create a positive customer experience.
Ensure adherence to all food safety, sanitation, health, and safety regulations.
Conduct opening, closing, and shift change procedures accurately and efficiently.
Assist with inventory management, product ordering, receiving, stocking, and merchandising as needed.
Maintain proper cash handling procedures and support accurate register operations.
Monitor labor, productivity, and operational performance to achieve business objectives.
Maintain a clean, organized, and safe work environment for guests and employees.
Communicate effectively with management regarding operational issues, staffing concerns, and business opportunities.
Lead by example and promote a culture of teamwork, accountability, and guest-focused service.