Folsom & Beale - Shift Supervisor

Philz Coffee•San Francisco, CA

1d•Onsite

About The Position

As a Team Lead (Shift Supervisor) at Philz, you will be responsible for supervising the daily activities of shifts and supporting a dynamic team. This role involves motivating and inspiring team members, setting the standard for superior service and drink quality, and contributing to a welcoming environment. You will embody Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. Philz aims to provide an inclusive, fun, creative, and vibrant workplace where team members can be themselves, dress as they want, and have flexibility in their schedule to live their best life. The position is dedicated to bettering people’s days and building community.

Requirements

Passion for people
Willingness to learn

Nice To Haves

Previous supervisory experience in a fast-paced food and beverage environment

Responsibilities

Play to your team’s strengths by putting the right people in the right places at the right times.
Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.
Develop strong relationships with customers and the local community.
Assess the performance of your team members, including service and drink quality.
Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.
Support promotions and new hires through in-store training.
Help your Store Leader in executing operations and administrative duties.
Be a key leader in implementing and maintaining Philz safety programs.