Shift Supervisor for Harry Reid Las Vegas International Airport

Dufry Careers•Boulder City, NV

1d•$22•Onsite

About The Position

This Shift Supervisor - Duty Free position is located at Harry Reid - Las Vegas International Airport. The role involves assisting the General Manager and Operational Managers in managing team members and the daily operation of stores, while providing an amazing customer service experience. Candidates must be 21 years old.

Requirements

Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
One or more years working as a supervisor in a retail setting
Experience working in a retail setting
Provides supervision and support to store staff
Works with on-site sales representatives
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Good time-management skills and multi-tasking abilities
Good problem-solving skills
High School Diploma or equivalent
Must be 21 years old

Responsibilities

Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers
Provide flexibility to work any day of the week, including weekends & holidays
Work a full-time schedule
Oversee multiple team members
Provides staff training and coaching with team members on a daily basis
conducts store opening/closing/ shift change procedures
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
Ensures that staff report to work on time, dressed in clean full uniform, including nametags
Ensures that all staff tardiness and absences are reported to management
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
Demonstrates effective management of customer queuing
Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink