Shift Supervisor

Krispy Kreme•Saint Louis, MO

15h

About The Position

The Shift Supervisor oversees an assigned shift and partners with the shop leadership team to support overall shop operations. The role is responsible for keeping daily operations running smoothly and efficiently while creating a positive customer experience. The Shift Supervisor helps lead hourly Team Members and supports scheduling, onboarding, training, and shop tours. The position also emphasizes continued development through experience and learning, along with nurturing an equitable and welcoming culture.

Requirements

Two years of relevant experience.
One year of experience supervising a team.
Strong problem-solving skills.
Effective written and verbal communication skills.
Commitment to nurturing an equitable, unbiased culture where employees are empowered to express their originality.
Must be at least 18 years of age.
Must be authorized to work in the United States without sponsorship.

Responsibilities

Lead the day-to-day operational excellence of the shop.
Manage the flow of service to support safety, cleanliness, quality, and speed.
Help build and lead a high-performance team of hourly Team Members.
Assist the Assistant Manager/General Manager with scheduling, onboarding, training, and shop tours.
Provide exceptional customer service and foster a culture where people feel welcomed and valued.