Shift Supervisor

PCA • City of Industry, CA

2d • $86,240 - $129,600

About The Position

The Shift Supervisor plans, schedules, and directs work for an assigned shift in a corrugated manufacturing facility, ensuring production goals, customer requirements, quality standards, and safety policies are met. The role coordinates daily and weekly schedules with the production manager, oversees employees and equipment, manages production resources, and communicates shift activities to production staff. The supervisor is expected to improve production performance and operational efficiency while supporting PCA’s commitment to customer service and environmental responsibility.

The position exercises discretion in leading and developing the production crew, including authority to hire and reassign employees, conduct performance appraisals, and make salary recommendations for direct reports. It also involves training employees, maintaining a safe and orderly workplace, monitoring production performance, identifying improvement opportunities, and coordinating materials, parts, and repair services as needed.

Requirements

• Education equivalent to a high school diploma.
• Four years of previous supervisory experience at a corrugated manufacturing facility.
• Previous experience in coaching, training, team building, performance development, and conflict resolution.
• Knowledge of corrugated and packaging manufacturing machinery, concepts, practices, and procedures, including continual improvement processes and safety practices.
• Working knowledge of manufacturing systems, including shop floor software.
• Strong organizational skills and ability to handle details, deadlines, and requests.
• Ability to work in a fast-paced, deadline-oriented environment, prioritize assignments, and manage multiple projects or requests concurrently.
• Strong listening, evaluation, and problem-solving skills, including the ability to develop alternative solutions and meet deadlines.
• Solid analytical, mechanical, and mathematical skills.
• Strong verbal and written communication skills to communicate effectively with people throughout the company about departmental procedures, policies, practices, and information requests.
• Strong interpersonal skills to lead and communicate effectively with the production team and management.
• Previous experience as a team member or a strong understanding of the importance of open communication and information sharing between team members.

Nice To Haves

• Some college education.

Responsibilities

• Coordinate with the production manager to plan and manage daily and weekly schedules, prioritize work orders, meet production goals and quality requirements, and maintain an even flow of work while minimizing unscheduled downtime.
• Schedule work, coordinate production activities, oversee employees, approve time records, and communicate and implement company policy.
• Support employee development and make recommendations concerning hiring, promotion, and disciplinary action.
• Maintain a clean, safe, and injury-free work environment by ensuring employees understand and follow health and safety procedures.
• Train employees on equipment, protocols, production standards, safety regulations, and waste control.
• Analyze production performance, identify opportunities, recommend process and equipment improvements, and establish and execute goals.
• Oversee efficient equipment operation and inspect materials, products, and equipment to detect or prevent malfunctions.
• Participate in production meetings and provide updates as needed.
• Request materials, supplies, equipment parts, and repair services as needed.
• Follow company policies and procedures, share useful information with team members, and identify ways to improve customer service.
• Plan, schedule, and direct the assigned shift within established manufacturing, safety, and health policies.
• Guide the assigned shift, set its course of action, and oversee and communicate pertinent shift activities to production staff.
• Drive production team performance to meet production goals and manage personnel and departmental resources effectively.
• Hire and reassign employees, conduct performance appraisals, and make salary recommendations for employees under the supervisor’s direction.

Benefits

• Annual bonus based on individual contribution and overall company performance.
• Three weeks of paid vacation per calendar year, prorated during the initial year based on start date.
• Paid holidays.
• Medical, dental, and vision coverage available for employees and dependents, with eligibility to enroll within the first 30 days of employment.
• Life, accidental death and dismemberment (AD&D), and disability coverage, with automatic enrollment.
• 401(k) plan with pre-tax and Roth contribution options and employer matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED