Shift Supervisor

CVS Health • Richmond, TX

10d • $17 - $24

About The Position

A Shift Supervisor supports the CVS Store Management team in store execution and performance and builds consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, keeps store operations running smoothly, and ensures completion of all opening and closing procedures.

The role includes supervising and communicating with store crews, assisting customers and handling customer relations issues, maintaining customer and patient confidentiality, and completing merchandise presentation and stocking activities. This is a part-time position with 29 anticipated weekly hours.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.

Nice To Haves

• Experience as a retail supervisor.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Work effectively with store management and store crews.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture by greeting customers, offering help, and thanking them.
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments according to planograms (POGs).
• Lead store staff when no manager or Operations Supervisor is onsite and ensure store operations and opening and closing procedures are completed.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed