shift supervisor - Store# 79873, US-224 & GEORGE WASHINGTON BLVD

Starbucks Coffee Company • Akron, OH

3d • $20 - $23

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a welcoming space for the community. You help create meaningful moments for customers and support a warm, welcoming environment. The role includes preparing and coaching the preparation of food and beverages to standard recipes or customized customer requests, and coordinating and directing the work of other employees.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including quality beverage and food products, cash handling, and store safety and security, with or without reasonable accommodations.
• At least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
• At least six months of experience delegating tasks to other employees and/or coordinating tasks for two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Help create a warm, welcoming coffeehouse environment for the community.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
• Direct and delegate work to other employees and coordinate tasks among employees.
• Meet store operating policies and standards for product quality, cash handling, and store safety and security.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Quarterly bonus opportunity
• Incentivized emergency savings and financial well-being tools
• Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program
• Student loan management resources and access to other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed