shift supervisor - Store# 10178, 12101 MILL PLAIN BLVD

Starbucks Coffee Company•Vancouver, WA
•$22 - $25•Onsite

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments and support the preparation of coffee, beverages, and food to Starbucks standards. The role includes directing and coordinating the work of other employees while meeting store operating, customer service, cash-handling, safety, and security standards. Flexible availability is required, including the possibility of early mornings, evenings, weekends, nights, and holidays.

Requirements

  • At least six months of experience in a position involving constant customer interaction and fulfilling customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Availability to work flexible hours, potentially including early mornings, evenings, weekends, nights, and holidays.
  • Ability to meet store operating policies and standards, with or without reasonable accommodation.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Prepare and coach the preparation of food and beverages according to standard recipes or customer-customized requests.
  • Direct the work of other employees and delegate or coordinate tasks.
  • Fulfill customer requests and contribute to a welcoming coffeehouse environment.
  • Meet store operating standards for product quality, cash handling, safety, and security.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation and sick time.
  • Additional pay for working on one of eight observed holidays.
  • Eligible participation in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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