Ian's Pizza Frances - Shift Supervisor

Ian's Pizza•Madison, WI
•$19 - $24•Onsite

About The Position

The "big cheese" on shift! You're leading the team, keeping everything running smoothly throughout the shift. You'll serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift from start to finish. You'll ensure high standards for both food and service, oversee completion of shift checklists, manage tip payouts, and make sure staffing is well assigned. You'll also support the training of new team members, help roll out new programs, policies, and products, and keep the restaurant clean and stocked. Ian's Pizza is a fast-paced, high-volume restaurant, be ready to hustle on your shifts! The team will support you, and we'll have fun along the way. We pinky promise.

Requirements

  • Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry
  • Able to stand, walk, be on your feet for long periods of time
  • Able to lift up to 30lbs regularly and up to 50lbs on occasion
  • Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
  • Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz
  • Comfortable working in environments with varying temperatures
  • Comfortable working and communicating in loud, fast-paced working environments
  • Must be 18+ years old to apply
  • Authorized to work in the U.S. (IDs required at Orientation)
  • Able to read, write, and speak English comfortably with team and customers

Nice To Haves

  • Past experience as a Shift Lead or Shift Supervisor is required for external candidates
  • Internal candidates must be with company for at least 3 months before applying for Shift Lead

Responsibilities

  • Leading the team
  • Keeping everything running smoothly throughout the shift
  • Serving customers
  • Supporting the kitchen
  • Dispatching delivery drivers
  • Supervising the shift from start to finish
  • Ensuring high standards for both food and service
  • Overseeing completion of shift checklists
  • Managing tip payouts
  • Ensuring staffing is well assigned
  • Supporting the training of new team members
  • Helping roll out new programs, policies, and products
  • Keeping the restaurant clean and stocked

Benefits

  • Transferable skills
  • Make awesome friends
  • Earn some sweet tips
  • $19/hr Guaranteed Minimum
  • Shift Leaders typically earn $19-$24/hr
  • Amazing health insurance benefits with $0 deductibles and low out of pocket maximums
  • PTO
  • Sick leave
  • Retirement benefits with up to 3% match for all
  • Flexible schedules
  • Free pizza
  • $250 when your referral joins our team
  • Career advancement opportunities with robust training programs
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