Shift Supervisor - Restaurants

Onvo•Mifflintown, PA

9d•Onsite

About The Position

Our Shift Managers are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Manager manages the restaurant in the absence of the General Manager and/or Assistant Manager and is responsible for managing the daily operations of the store.

Requirements

Must have a high school diploma or equivalent
Minimum of 1 year restaurant experience

Responsibilities

Direct Team Members as they perform the activities necessary for a successful shift operation.
Responsible for maintaining the continuity of the shift operations.
Maintains a strong focus on cleanliness and organization, setting the standard for the team
Prompt and regular attendance on assigned shifts
Implement and execute all the administrative responsibilities (i.e., petty cash, daily deposits, inventories, daily reports) directly related to his/her shift operation or as delegated by the Restaurant General Manager.
Accountable for products being of specified quality and quantity, that equipment is operating properly, that sanitation standards are complied with, and that the restaurant is maintained in a neat and attractive manner.
May be responsible for the assignment of job positions to insure efficient operation, in accordance with company policy and the respective state and federal labor laws.
Utilizes company training tools to provide shift employees with training in food preparation, sanitation, proper appearance, guest relations, suggested selling techniques, safety, etc., increasing their proficiency and value to the restaurant.
Receive and resolve guest complaints in a tactful manner, ensuring guest satisfaction.
Take inventory of stock when closing the restaurant at night in order to provide management with the data needed to order supplies and identify shortages.
Ensure that all company security and operations policies are followed