shift supervisor - Store# 06366, PRESTON AND WARREN

Starbucks Coffee Company•Frisco, TX
•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to create a warm, welcoming coffeehouse for the community. You will help make each shift an opportunity to brighten customers’ days, prepare and coach the preparation of food and beverages to standard recipes or customized to customer requests, and support store operations. Starbucks describes the role as offering developmental experiences and access to industry-leading benefits.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available for flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations.
  • At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Direct and delegate the work of other employees and coordinate tasks.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
  • Meet store operating policies and standards, including quality, cash handling, and store safety and security.
  • Provide quality customer service by interacting with customers and fulfilling their requests.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation, accrued after an introductory period.
  • Sick time.
  • Additional pay for working on one of eight observed holidays.
  • Eligible participation in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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