shift supervisor - Store# 77009, MT JULIET AND DIVISION

Starbucks Coffee Company•Mount Juliet, TN
•$21 - $23

About The Position

As a Shift Supervisor, you will help create a warm and welcoming coffeehouse where customers feel connected and cared for. You will lead each shift with craft and heart, support the preparation of quality beverages and food, and help make the coffeehouse a welcoming place for the community. The role includes directing and coordinating other employees and meeting store operating policies and standards.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
  • Meet store operating policies and standards, with or without reasonable accommodations.
  • Have at least six months of experience in a position requiring constant customer interaction and fulfillment of customer requests.
  • Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Direct the work of other employees and delegate or coordinate tasks.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
  • Meet store standards for quality beverages and food, cash handling, and safety and security.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on one of eight observed holidays
  • 401(k) retirement plan with employer match for eligible partners
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings
  • Financial well-being tools
  • Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program, via the Starbucks College Achievement Plan
  • Student loan management resources and access to other educational opportunities
  • Backup care
  • DACA reimbursement
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