Shift Supervisor - Inbound

MAT Holdings•Shannon, MS

10d•Onsite

About The Position

The Shift Supervisor for the inbound warehouse oversees daily receiving and processing of incoming shipments. The role manages warehouse associates and ensures products are handled efficiently, safely, and in compliance with company policies. The supervisor coordinates with other departments to optimize workflow, monitor inventory, and maintain accurate records of incoming stock. The supervisor reviews inbound purchase orders, advance ship notices (ASNs), bills of lading, and receiving documentation to set priorities, assign work, and determine methods for meeting inbound schedules. The role oversees receiving activities, determines shipment and staging locations, coordinates product flow from the receiving dock to storage, and checks unloading operations and material-handling equipment. It also directs associates, improves receiving procedures, resolves workforce concerns and shipment discrepancies, and prepares performance and productivity reports. The position is responsible for standardized receiving procedures, the accuracy of work performed under supervision, inbound performance metrics, coordination with inventory control, and communication of volume, staffing needs, and operational challenges to the Inbound Manager. The supervisor maintains housekeeping and enforces company safety rules and policies. SAP and RF scanner experience are required.

Requirements

High school diploma or G.E.D.
At least 1 year of experience in a supervisory role.
SAP experience required.
RF scanner experience required.
Must be able to obtain a forklift license through the Company.

Nice To Haves

Bilingual English and Spanish speaking preferred.

Responsibilities

Review inbound purchase orders, advance ship notices (ASNs), bills of lading, and receiving documentation to determine priorities, assignments, and methods for meeting inbound schedules.
Oversee inbound receiving activities to ensure shipments are accurate, complete, and in acceptable condition.
Determine shipment space requirements and positioning in trucks, and determine staging and put-away locations for inbound freight.
Coordinate product flow from the receiving dock to staging, storage, and reserve areas.
Inspect unloading operations for compliance with receiving specifications and company standards.
Inspect material-handling equipment for defects and notify maintenance personnel or outside service facilities for repairs.
Direct the movement of inbound shipments from the receiving dock to staging, storage, and reserve areas.
Issue written and oral instructions to receiving associates to complete the daily workload.
Study and standardize receiving procedures to improve efficiency and throughput.
Maintain harmony among workers and resolve grievances in a timely and professional manner.
Prepare composite performance and productivity reports using individual associate data.
Identify and resolve receiving discrepancies, overages, shortages, and damaged freight.
Apply company policies and procedures consistently across the team.
Maintain good housekeeping in the inbound area and follow company safety policies.
Ensure adherence to standardized inbound receiving procedures and accuracy of work performed under supervision.
Monitor and track inbound metrics, including units per hour (UPH), dock-to-stock time, and receiving accuracy.
Coordinate with the inventory control team to reconcile received purchase orders.
Communicate inbound volume, staffing needs, and operational challenges to the Inbound Manager.
Set an example for subordinates and enforce applicable safety rules.