Monitor-SC/CIS Ventura Hope Center-11-330

Salvation Army Careers•Gardena, CA

1d•Onsite

About The Position

The Shift Monitor works under the direction of the Senior Manager of Hope Center. Duties include monitoring the safety and wellbeing of residents, preparation of meals, janitorial, and basic property maintenance. Shift Monitors are the first point of contact when key staff are not present and must be competent in properly handling resident and facility emergencies.

Requirements

High school diploma or equivalent.
Demonstrates aptitude in assigned tasks.
Able to pass a complete and satisfactory background check.
Ability to drive and maintain a valid Class C California Driver’s License.
Able to pass a TSA Driving Test and maintain a clean MVR.
Current CPR Certificate.
Willing and able to maintain confidential information in accordance with Salvation Army and industry standards.
Moderate knowledge in Microsoft Office with Excel and Word.
Ability to email, fax, operate copy/print/scan machine.
Excellent writing and verbal communication skills in English.
Excellent organizational, prioritizing, planning and problem-solving skills.
High ethics and integrity.

Nice To Haves

Understands the mission, organizational structure, and policy and procedures of The Salvation Army.
Works cohesively with Directors, Corps Officers and DHQ.
Properly answers phone.
Directing the public and residents’ questions to appropriate staff.
Provides general (non-case management) assistance to residents.
Confirms that residents are following House Rules and fulfilling program obligations such as chores, etc.
Assists in the administering of resident’s alcohol/drug testing.
Immediately notify key staff of the outcome of the test.
Issues and properly logs resident medication in accordance with policy and procedure.
Properly handles food and cleans kitchen equipment in accordance with health code.
Contact supervisor if any issue demands immediate attention.
Take direction and instruction positively.
Ability to work harmoniously with supervisors, coworkers, clients, outside agencies, and the public.

Responsibilities

Monitor the safety and wellbeing of residents.
Prepare meals for residents.
Perform janitorial duties to ensure cleanliness of the facility and grounds.
Perform light maintenance duties.
Conduct regular rounds to ensure facility security.
Resolve basic property issues and document more significant issues in shift reports.
Conduct room, dorm and locker checks if necessary.
Review and generate accurate shift reports.
Ensure all resident forms, rosters, referral guides, etc. are updated and available.
Respond promptly and appropriately to emergency situations, including all emergency drills.
Contact supervisor and emergency responders when applicable.
Maintain accurate time keeping records.
Attend staff and program related meetings, conferences, and training.
Cooperate with the supervisor on any other special project as needed.