F-B Shift Manager-(Full-Time)

Laguna Development Corp • Paraje, NM

11d • Onsite

About The Position

The Shift Manager oversees day-to-day restaurant operations by evaluating business volume, ensuring adequate staffing, and maintaining high standards of service. This role is responsible for delivering a positive guest experience by ensuring food and beverages meet quality standards, monitoring health and safety compliance, and enforcing proper cash handling procedures. The Shift Manager also serves as a leader and role model, promoting professionalism, teamwork, and adherence to company policies while maintaining effective communication across all departments.

In addition, the Shift Manager supervises staff by assigning tasks, managing schedules, monitoring attendance, and supporting training and development. They handle customer interactions, resolve complaints, and assist in service as needed, while also overseeing inventory, cleanliness, and equipment maintenance. The role requires strong leadership, communication, and problem-solving skills, as well as knowledge of food and beverage operations, POS systems, and compliance with regulations. Flexibility, the ability to work under pressure, and maintaining a positive, customer-focused environment are essential to success in this position.

Requirements

• Strong leadership skills
• Strong communication skills
• Strong problem-solving skills
• Knowledge of food and beverage operations
• Knowledge of POS systems
• Knowledge of compliance with regulations
• Flexibility
• Ability to work under pressure
• Ability to maintain a positive, customer-focused environment

Responsibilities

• Oversee day-to-day restaurant operations
• Evaluate business volume
• Ensure adequate staffing
• Maintain high standards of service
• Deliver a positive guest experience
• Ensure food and beverages meet quality standards
• Monitor health and safety compliance
• Enforce proper cash handling procedures
• Serve as a leader and role model
• Promote professionalism, teamwork, and adherence to company policies
• Maintain effective communication across all departments
• Supervise staff by assigning tasks
• Manage schedules
• Monitor attendance
• Support training and development
• Handle customer interactions
• Resolve complaints
• Assist in service as needed
• Oversee inventory
• Oversee cleanliness
• Oversee equipment maintenance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed