Shift Manager

Piedmont Airlines•Richmond, VA

8d•Hybrid

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in our Ground Handling Department. The primary responsibility of the position is to assist Station Management with the operational activities of the station in accordance with established policies and procedures. This includes assistance with station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The successful candidate will have familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position will report to Station Management.

Requirements

Proven success as a Team Leader with ability to pre plan manpower and equipment
Familiarity with FAA and Aircraft Operator Standard Security Program regulations
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Ability to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Valid driver’s license and clear driving record
10-year Criminal History Records Check
Drug screen as required
Proof of high school or GED completion
Minimum 18 years of age

Nice To Haves

Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environment
Previous management experience in a hub environment
Related experience working in an operations/dispatch environment
Extensive knowledge of QIK, Sabre
Bachelor’s Degree in Aviation, Business, or related field

Responsibilities

Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff with varied duties
Administrative duties to include daily/weekly/monthly reports